Casablanca is Morocco's economic capital and largest city, home to the country's main port, the Casablanca Stock Exchange and Casablanca Finance City, a business hub that anchors the city's positioning as a financial gateway to Africa. Its smart-city record is concentrated where the city itself acts: a mobility backbone run by the public operator Casa Transport, a digital-services portal built in-house, and a water network that is quietly one of the most instrumented in Africa. Much of what gets branded 'smart Casablanca' is either cluster marketing or a police-run camera grid, so the atlas scopes the city to the systems it actually delivers and operates.
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Three entries that show what Casablanca is actually doing.
Casablanca's tram network, opened on line T1 in December 2012 and expanded to four lines (T2 in 2019, T3 and T4 in September 2024) spanning roughly 72 km. It is run for the public transport authority Casa Transport SA by RATP Dev under an operating contract. The system's data layer is deliberately modest but real: operations are regulated from a Central Command Post at the Sidi Moumen depot that supervises the fleet and manages incidents, and fares run on a citywide contactless smart-card system (M2M platform) sold at 270+ station machines. Alstom supplied the signalling, power and Citadis rolling stock. Claims of junction signal priority and of an open real-time passenger-information feed could not be traced to a primary source and are not asserted here.
Casablanca's drinking-water network is run as a fully sectorised, instrumented system: Lydec - the private delegated operator (a Suez subsidiary) - placed 100% of the >7,000 km network under permanent district metering (an 80 km mesh) monitored in real time through Suez's Aquadvanced platform, fed by a fleet of roughly 4,000 fixed acoustic leak sensors plus remotely read meters. The data layer pinpoints leaks for repair crews rather than waiting for surface breaks. When Lydec's 27-year concession ended on 1 October 2024, the network - and this monitoring layer - passed to the new public regional utility SRM Casablanca-Settat. The performance figures are the operator's own and have not been independently audited; the same utility's flood record in Casablanca has drawn sustained public criticism, a reminder that a smart water layer optimises pipes, not stormwater.
The Commune de Casablanca launched its casablancacity.ma e-services portal in May 2020, built and run by the city-owned company Casablanca Prestations, consolidating online administrative services across the city's 16 arrondissements in Arabic and French. Its citizen-facing core is a complaints channel - the CiRM citizen-relationship system, extended in June 2022 as the CasaChikaya platform - where residents file grievances and suggestions (public space, cleanliness, roads and lighting, water) with photos, anonymously or via an account, through the portal or the Casablanca City mobile app, and track handling across districts; it is linked to Morocco's national Chikaya grievance system. No usage or resolution figures specific to Casablanca have been published and it has not been independently evaluated, so its reach is unmeasured - the reported-demand-versus-need caution that applies to civic complaint maps generally.
The open questions are institutional, not technical. The 2024 return of water, power and sanitation to a public operator (SRM Casablanca-Settat) tests whether an instrumented network built under a private concession keeps being funded and run once the concession ends. The mobility network keeps extending, but the surveillance grid still operates without the oversight its own enabling law withholds, and the city's civic-reporting channel still publishes no numbers - so how much of Casablanca's smart-city story is measured, rather than announced, remains the thing to watch.
All 5 projects in Casablanca
✔ Every published entry is checked against the public sources it cites before publication.
🇧🇪 Brussels: FixMyStreet BrusselsMunicipal complaint channels; both prove a reporting channel exists without published resolution data - reported demand, not measured need.
🇸🇳 Dakar: Dakar Bus Rapid Transit (electric BRT)Two African BRTs, opposite bets: Dakar went fully electric, Casablanca's busway runs diesel with smarts in signal priority and ticketing.
Official strategy and sources
↗ The organization driving the city's smart-city work.
