FixMyStreet Brussels

🤖 AI-generated summary of the sources below · 🔎 Last verified

This overview was generated with AI from the public sources listed below and checked against them before publication. It has not had a complete human fact-check — treat it as a starting point and follow the sources.

How this atlas is made · What “last verified” means · What “source-checked” means

FixMyStreet lets residents and officials across the Brussels-Capital Region report public-space problems — potholes, broken lighting, illegal dumping, damaged signs — via a website and app that route each case to the responsible body (Brussels Mobility, Bruxelles Propreté, Sibelga). Built by Paradigm for Brussels Mobility, it spans 34 partner organisations.

Live 📅 since 2013
Evidence🏛️ Official
what does this mean?The strongest source is the operator's or the city's own reporting — an official report, dataset or press release. It grades who did the looking — not how well the project went. All four grades →
Scale🗺️ Regional

📊 Impact

Reports grew from 7,000 in its 2013 launch year to a record 208,000 in 2025, across 34 partner organisations and 1,200+ business users; the top categories were public sanitation (119,000), transport (42,000) and urban prevention (27,000).

🎓 Lesson

An academic analysis of the platform's early reports found participation skewed toward wealthier, less ethnically diverse neighbourhoods — crowdsourced civic-reporting data can under-represent low-income areas.

Sources

↗ Brussels-Capital Region — FixMyStreet (official)What it is, operator (Paradigm, at the initiative of Brussels Mobility), 2013 launch, incident routing to responsible bodies.
↗ Brussels-Capital Region — FixMyStreet Users Club review2025 record: 208,000 reports (7,000 in 2013), 34 partner organisations, 1,200+ business users, 330 categories, top-3 category counts, 2026 projection.
↗ Bruns et al., 'FixMyStreet Brussels: Socio-Demographic Inequality in Crowdsourced Civic Participation' (arXiv 1708.02274)Academic study of 30,041 reports; basis for the participation-inequality lesson; independently confirms 2013 launch.
📎 Cite this project

1001 Smart Cities (2026). “FixMyStreet Brussels” — Brussels, Belgium. The Smart City Atlas. https://1001smartcities.org/projects/brussels-fixmystreet/ (last verified 2026-08-07). Data: CC BY 4.0.

The underlying data is free to reuse with attribution — see the open data page.

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