clm-76029b310300fc70
quantitative
The City of Toronto's Auditor General estimated the TTC lost at least $64M CAD in passenger revenue in 2018: $61M to fare evasion and $3M to malfunctioning Metrolinx equipment.
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Revision 2026-08-20-source-dates · effective 2026-07-26
Current revision. This is the snapshot used by the live entity page.
Created the first structured Evidence Passport with 1 claim and 8 source dossiers.
sha256:0db3eb0a24b59ddaff7d1719437d49993769a4000b022417b5de308eb94cc4e5
add /evidencePassport — Added claim-level evidence mapping and source dossiers.add /revisionHistory — Established a permanent, hash-addressed baseline revision.The text below is copied verbatim from the published record. Each claim names the source dossiers that carry it; caveats stay attached to the claim they qualify.
clm-76029b310300fc70
quantitative
The City of Toronto's Auditor General estimated the TTC lost at least $64M CAD in passenger revenue in 2018: $61M to fare evasion and $3M to malfunctioning Metrolinx equipment.
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sha256:0db3eb0a24b59ddaff7d1719437d49993769a4000b022417b5de308eb94cc4e5
src-6cdd6a3c0cd354b3'Metrolinx, an agency of the Government of Ontario under the Metrolinx Act, 2006, was created to improve the coordination and integration of all modes of transportation in the Greater Toronto and Hamilton Area.' Lists GO Transit, UP Express and PRESTO among its services, PRESTO being 'an automated fare collection system trusted by 11 different transit agencies'.
src-dba8685891cac095'More than 8,700 PRESTO card readers have been upgraded to accept debit and credit cards', accepted 'at subway station fare gates, and on board all streetcars, buses and Wheel-Trans vehicles' from 'Tues., Aug. 15'. 'The debit and credit card fare is $3.30, the same as an adult single use PRESTO fare.' Concession riders must keep a configured PRESTO card.
src-173bf1b780813d10'Sun., Jun. 1, 2025, is the last day tickets, tokens, and day passes ... will be accepted as valid fare payment.' 'Today, fewer than one per cent of TTC customers pay with legacy fares.' Corrects the common claim that legacy media were retired in 2019 -- 2019 ended their sale, not their acceptance.
src-344b59143c7f48e9'Customers who pay their fare with PRESTO, debit or credit card, or mobile wallet, will ride free after 47 paid trips in a calendar month.' 'the Youth, Adult, Senior, and Fair Pass Transit Discount Program TTC Monthly Passes and the Youth and Senior 12-Month Passes will be discontinued' as of 31 August 2026.
src-59c34c3e20e2f0ce'Monthly fare capping starts September 1, 2026.' Fair Pass Transit Discount Program gives low-income Toronto residents aged 20-64 '36% on TTC single adult fare rides and 21% on TTC adult monthly passes', and the discount is 'programmed onto a PRESTO card'. The cap threshold falls to 40 paid trips in 2027, and only accrues if the rider uses the same card or device all month.
src-e85633400f01c757'We estimate that TTC lost at least $64M in passenger revenue in 2018 due to: $61M from fare evasion ... $3M from malfunctioning Metrolinx equipment (TTC's analysis).' The auditor is the city's, independent of both the TTC and Metrolinx, and notes the figure understates the loss.
src-4d975ae80c5d93b0Finds that reliance on Accenture 'for over 14 years for all aspects of design, implementation and operation of the PRESTO electronic fare system has led to a high degree of dependency on this service provider', and that work worth more than $1.7B was added to the 2006 $232M master agreement without competitive procurement. PDF would not render in review; figures taken from consistent summaries attributing them to this audit -- confirm before sealing.
src-1165d865d057115eThe TTC's 'PRESTO agreement with Metrolinx is set to end as early as 2027' and the TTC 'is currently undertaking a Fare Collection Request for Information (RFI)' to survey alternative suppliers. Press summary of a TTC board item.