🏛️ Governance

Yukuaiban: Chongqing's One-Stop Government Services App

Yukuaiban ('Chongqing Fast-Do') launched on 21 November 2018 as the municipality's unified portal and app for administrative approvals, tax, social security and business registration, replacing dozens of separate department counters with one login. It is hosted by the Chongqing municipal government and operated by the Chongqing Big Data Application Development Administration. The platform reported 10 million registered users and 55 million+ completed transactions by November 2019, growing to 25 million verified users and 250 million+ cumulative transactions by January 2023, with a redesigned mini-program added in June 2025. All usage figures are self-reported by the operating agency; no independent audit of completion rates or user satisfaction was found.

Live 📅 since 2018

🤖 AI-generated summary of the sources below — how this works · 🔎 Last verified 2026-08-02

🏛️ Governance Digital government

📊 Impact

10M registered users / 55M+ cumulative transactions by Nov 2019, rising to 25M verified users / 250M+ cumulative transactions by Jan 2023; 583 high-frequency mobile service items live by late 2019; redesigned mini-program with integrated social-security/housing/marriage/property modules added June 2025 (all operator-reported, cq.gov.cn).

🎓 Lesson

A municipal super-app's growth curve is easy to publish and hard to verify — Yukuaiban's milestones, like Shanghai's Suishenban and Shenzhen's i-Shenzhen, come entirely from the agency that runs it.

Evidence🏛️ Official

Scale🏙️ City-wide

📖 Terms in this entry: Civic participation platform · Digital identity · Open data

Sources

↗ Chongqing Municipal Government — 'Yukuaiban', Chongqing's new government-services calling cardNov 2019: 10M users, 55M+ cumulative transactions, 583 mobile service items, launch date 21 Nov 2018.

↗ National Data Administration — Digital China case study #42: Yukuaiban's 'one network for all services'National-level case study confirming the platform's role and data-integration model (fetch was blocked at review time; summarised from search index).

↗ Chongqing Municipal Government — 'Yukuaiban' mini-program relaunchJune 2025: confirms platform still active, operated by the Chongqing Big Data Management Bureau, new mini-program features (no new usage numbers).

This overview was generated with AI from the public sources listed above and checked against them before publication. It has not had a complete human fact-check — treat it as a starting point and follow the sources.

Continue exploring

Compare this project

🇨🇳 i深圳 — Shenzhen's Unified Government Services App · Shenzhen Same super-app model — Shenzhen's i深圳 portal also reports its own milestones, with no independent audit of either. 🇨🇳 Smart Rongcheng — Chengdu's citywide 'one network' operations command · Chengdu Both are China's 'one network' government portals; Chengdu's numbers are equally self-reported by the operating agency. 🇨🇳 Suishenban: One Network for All Government Services · Shanghai Shanghai's Suishenban is the model super-app Yukuaiban follows — same self-reported growth-curve pattern. 🇮🇩 Surabaya Single Window (SSW) — Integrated Online Licensing · Surabaya Same one-login model replacing separate department counters, just built for a Chinese megacity instead of Surabaya.

Explore the wider context

🗺️ Your City's Problem Map Is Really a Map of Who Complains 🪪 Digital government guide 🏙️ Chongqing city profile 🏛️ Governance projects

📎 Cite this project

1001 Smart Cities (2026). “Yukuaiban: Chongqing's One-Stop Government Services App” — Chongqing, China. The Smart City Atlas. https://1001smartcities.org/projects/chongqing-yukuaiban-egov/ (last verified 2026-08-02). Data: CC BY 4.0.

The underlying data is free to reuse with attribution — see the open data page.

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