🏛️ Governance

Smart Rongcheng — Chengdu's citywide 'one network' operations command

Since around 2021, Chengdu has built a three-tier (city/district/street) 'Smart Rongcheng' operations command system under its 14th Five-Year smart-city plan, aiming at 一网统管 (unified network management) of the whole city. It tracks 1,482 'urban vital sign' indicators fed by 37 municipal departments and folds in 58 categories of early-warning data — weather, water levels and more — with 25 departments running 120 connected application scenarios and districts adding 109 more. The most concrete reported result so far is administrative, not physical: the city's 12345 citizen hotline handled over 1 million requests in 2022 with resolution and satisfaction rates above 90%, and routine faults like broken streetlights are dispatched to repair crews and reportedly fixed in under 30 minutes.

Live 📅 since 2021

🤖 AI-generated summary of the sources below — how this works · 🔎 Last verified 2026-08-02

🏛️ Governance Sensors & IoT Digital government Safety & security

📊 Impact

1,482 urban vital-sign indicators from 37 departments; 58 categories of early-warning data integrated; 120 city-level + 109 district-level application scenarios; 867 billion shared data records supporting 320 operational tasks; 12345 hotline handled 1M+ requests in 2022 with 90%+ resolution/satisfaction (all self-reported).

🎓 Lesson

A command center that tracks 1,482 indicators is only as useful as its slowest-reported outcome — Chengdu's own headline number is a citizen-hotline statistic, not a citywide harm-reduction figure.

Evidence🏛️ Official

Scale🏙️ City-wide

📖 Terms in this entry: Open data · Urban data platform (UDP) · Adaptive traffic signals

Sources

↗ People's Daily — Chengdu accelerates 'Smart Rongcheng' constructionPrimary description of the three-tier operations center, the 1,482 indicators/37 departments/58 early-warning categories, the 2022 hotline figures, and the 867bn shared-record data figure.

↗ Tencent News — How will Smart Rongcheng be built? Chengdu's 14th Five-Year new smart-city planIndependent summary of the official municipal plan: the '1133' architecture, the operations-center goal, and target dates through 2025.

This overview was generated with AI from the public sources listed above and checked against them before publication. It has not had a complete human fact-check — treat it as a starting point and follow the sources.

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Compare this project

🇨🇳 One Network Unified Management (city operations digital twin) · Shanghai Same 一网统管 'unified management' concept as Shanghai's twin-fed dashboard, but Chengdu's headline number is a hotline stat, not live ops. 🇮🇳 Pune's Integrated Command and Control Centre (ICCC) · Pune Both are war-room command centres leaning on self-reported metrics — Chengdu's hotline stats, Pune's COVID-era case count. 🇨🇳 Electronic parking fences for Chengdu's shared bikes · Chengdu Same city's district enforcement centres feed Chengdu's broader 'one network' command system tracking 1,482 urban indicators. 🇨🇳 Wuhan City Safety Risk Monitoring & Early Warning Platform · Wuhan Same genre of Chinese three-tier city/district/street command system tracking 'vital sign' indicators across the whole city.

Explore the wider context

📟 A Reading Is Not a Decision 📡 Sensors & IoT guide 🏙️ Chengdu city profile 🏛️ Governance projects

📎 Cite this project

1001 Smart Cities (2026). “Smart Rongcheng — Chengdu's citywide 'one network' operations command” — Chengdu, China. The Smart City Atlas. https://1001smartcities.org/projects/chengdu-smart-rongcheng-operations-center/ (last verified 2026-08-02). Data: CC BY 4.0.

The underlying data is free to reuse with attribution — see the open data page.

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