Pune's Integrated Command and Control Centre (ICCC)
Pune Smart City Development Corporation Limited has run a citywide ICCC on Sinhagad Road since March 2020, pulling in ambulance/108 tracking, GIS patient heat-mapping, traffic, street lighting, waste-vehicle and utility feeds under one municipal-police-transport 'war room'. During COVID-19 it coordinated 15 ward-level operations rooms and, by its own account, logged and resolved 4,982 citizen requests. Its newest job, launched in 2026, is mapping roughly 2,000km of Pune's buried water, drainage and cable lines to stop repeated road-digging — about 600km surveyed so far.
📊 Impact
PSCDCL's own SKOCH award submission credits the ICCC with resolving 4,982 citizen requests during the COVID-19 response via 15 ward-level operations rooms.
🎓 Lesson
A command centre that proved its worth during a single crisis still needs independent, routine-year performance data — most of what is public about Pune's ICCC is the operator's own award narrative.
📖 Terms in this entry: Open data · Urban data platform (UDP) · Adaptive traffic signals
Sources
This overview was generated with AI from the public sources listed above and checked against them before publication. It has not had a complete human fact-check — treat it as a starting point and follow the sources.
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📎 Cite this project
1001 Smart Cities (2026). “Pune's Integrated Command and Control Centre (ICCC)” — Pune, India. The Smart City Atlas. https://1001smartcities.org/projects/pune-iccc-command-control/ (last verified 2026-08-02). Data: CC BY 4.0.
The underlying data is free to reuse with attribution — see the open data page.
