1001 Smart Cities

Permanent project revision

Suishenban: One Network for All Government Services

Revision 2026-08-27-claims-and-sources · effective 2026-08-27

Superseded. A later revision exists: 2026-08-27-source-dating →

unreviewed

Created the first structured Evidence Passport with 7 claims and 4 source dossiers.

sha256:44f7fc5af211e70f97601ff183285137895c6e06f2cc3eeeaa88fce4175f89b1
All revisions → Current entity page →

Change set

  • add /evidencePassport — Added claim-level evidence mapping and source dossiers.
  • add /revisionHistory — Established a permanent, hash-addressed baseline revision.
7
of 7 claims mapped
4
source dossiers
2
publication dates recorded
0
archives linked
0
exact locators
0
content captures hashed

Claims, one by one

The text below is copied verbatim from the published record. Each claim names the source dossiers that carry it; caveats stay attached to the claim they qualify.

Claim 1 clm-9d6808d8ccfe3e18 descriptive
integrating services across administrative levels, departments and regions so that they can be reached through one entrance
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this passport
What the mapping says
The briefing describes the platform in exactly these terms.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. Shanghai Municipal People's Government Information Office — press release for the media briefing of 15 May 2026
Claim 2 clm-d5c9acdbbb42b614 quantitative
The main portal began trial operation on 1 July 2018 on the city's own website
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this passport
What the mapping says
Stated in the encyclopedia's development timeline for the Shanghai platform; an encyclopedia is tertiary and grades no evidence, so it carries only this structural date.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. Baidu Baike — One-Stop Online Service / 一网通办 (background encyclopedia)
Claim 3 clm-3be933d24f88ca78 quantitative
the Suishenban mobile app that most residents use launched on 1 February 2019 and also runs as a WeChat and an Alipay mini-programme, pulling together 23 kinds of personal record including social security, medical insurance and the housing provident fund
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this passport
What the mapping says
The encyclopedia's app data box gives the launch date, and the body gives the mini-programmes and the 23 data types.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. Baidu Baike — Suishenban (background encyclopedia)
Claim 4 clm-587c499e74fec070 quantitative
The city reports 3,156 service items, more than 89.27 million registered individual users and over 4.91 million registered corporate users, with cumulative applications processed above 805 million and more than 80% of services handled online
Published field
impact · verbatim
Mapping
mapped · no interpretation or interpolation added by this passport
What the mapping says
Both the government announcement and the briefing behind it give the same set of figures, under the heading "Progress to date".
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. Shanghai Municipal Government — Shanghai to enhance one-stop government services (15 May 2026)
  2. Shanghai Municipal People's Government Information Office — press release for the media briefing of 15 May 2026
Claim 5 clm-2b42132853fbd03e quantitative
for frequently used services more than 70% of the information is pre-filled automatically and more than 90% can go through pre-review
Published field
impact · verbatim
Mapping
mapped · no interpretation or interpolation added by this passport
What the mapping says
Given in the same paragraph as the user and service-item counts.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. Shanghai Municipal Government — Shanghai to enhance one-stop government services (15 May 2026)
Claim 6 clm-d60d908a966a3e55 quantitative
The one rate the city does publish — more than 80% of services handled online — measures the platform's own coverage of the procedures it hosts, not what residents chose to do
Published field
lesson · verbatim
Mapping
mapped · no interpretation or interpolation added by this passport
What the mapping says
The briefing states the online handling rate as a property of the services offered, alongside pre-filling and pre-review rates; it is not expressed per user or per period.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. Shanghai Municipal People's Government Information Office — press release for the media briefing of 15 May 2026
Claim 7 clm-d191626f4d803a59 descriptive
it promises "government service experience officers" to review whether procedures really are smooth and a mechanism to follow up on negative reviews and repeated complaints
Published field
lesson · verbatim
Mapping
mapped · no interpretation or interpolation added by this passport
What the mapping says
Both measures are set out in the action plan's own section on user feedback and follow-up.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. Shanghai Municipal Government — Shanghai to enhance one-stop government services (15 May 2026)

Source dossiers and revision state

This layer records what is known about each source, what is still missing, and the exact snapshot this page is rendering. A missing date, archive or hash stays visible as missing.

unreviewed Revision 2026-08-27-claims-and-sources effective 2026-08-27 · created 2026-08-27

Awaiting operator and domain-expert review; publication of this revision implies neither.

Erratum on this revision's envelope. The snapshot, its hash and its permanent link are untouched.

  • createdAt previously read 2026-09-05T13:00:00Z. The batching script that produced this revision advanced createdAt into the future to satisfy the strictly-increasing order the validator requires per entity. The value never recorded a real event; the corrected value is the moment the revision provably existed in the repository. Corrected to 2026-08-27T05:08:04Z on 2026-08-27; evidence: first appears in commit 9d2e71d171, committed 2026-08-27T05:08:04Z.
sha256:44f7fc5af211e70f97601ff183285137895c6e06f2cc3eeeaa88fce4175f89b1
Revision history → Permanent version link → Machine-readable record → Evidence Constitution →
7
of 7 claims mapped
4
source dossiers
2
publication dates recorded
0
archives linked
0
exact locators
0
content captures hashed

Governance facts carried by the record

Operator
Shanghai Municipal Government
Actor types
city-government
Funding model
public
Funding description
Not recorded
Cost
Not recorded
Ownership
Not recorded
Decision rights
Not recorded
Exit conditions
Not recorded

4 source dossiers

Shanghai Municipal Government — Shanghai to enhance one-stop government services (15 May 2026) english.shanghai.gov.cn · 3 linked claims

Open original source ↗

Stable source ID
src-0b2dd6e06e7fc4cc
Publisher
Name not classified · english.shanghai.gov.cn
Type / language
web-page · language not classified
Published
2026-05-15
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-08-27
Dossier created
2026-09-05
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Official May 2026 briefing giving user counts, service-item total and application figures (self-reported).

Descriptive only — not page/paragraph exact
Claims linked
Baidu Baike — Suishenban (background encyclopedia) baike.baidu.com · 1 linked claim

Open original source ↗

Stable source ID
src-9d90ac5080763eaf
Publisher
Name not classified · baike.baidu.com
Type / language
web-page · language not classified
Published
Not recorded
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-08-27
Dossier created
2026-09-05
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Background on the Suishenban platform, launch and service categories.

Descriptive only — not page/paragraph exact
Claims linked
Shanghai Municipal People's Government Information Office — press release for the media briefing of 15 May 2026 shio.gov.cn · 3 linked claims

Open original source ↗

Stable source ID
src-44abc0695b9873d5
Publisher
Name not classified · shio.gov.cn
Type / language
web-page · language not classified
Published
2026-05-15
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-08-27
Dossier created
2026-09-05
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

The briefing behind the announcement, with the same platform figures: 3,156 service items, more than 89.27 million registered individual users, over 4.91 million corporate users and cumulative applications above 805 million, with more than 80% of services handled online.

Descriptive only — not page/paragraph exact
Claims linked
Baidu Baike — One-Stop Online Service / 一网通办 (background encyclopedia) baike.baidu.com · 1 linked claim

Open original source ↗

Stable source ID
src-5faed0a6d02161cd
Publisher
Name not classified · baike.baidu.com
Type / language
web-page · language not classified
Published
Not recorded
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-08-27
Dossier created
2026-09-05
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Encyclopedia background on the One-Stop Online Service model: the main Shanghai portal began trial operation on 1 July 2018 and the mobile terminal from 1 September 2018, with the model first implemented in Shanghai in 2018 alongside the creation of a municipal Big Data Center.

Descriptive only — not page/paragraph exact
Claims linked
Known limits of this passport
  • Publisher names and source languages have not yet been classified; domains are recorded without guessing.
  • Existing source notes are descriptive locators, not page- or paragraph-exact citations.
  • A missing archive, publication date or content hash is shown as null rather than inferred.
  • The project-level evidence grade ranks the strongest source in the entry; it is not a truth score for every claim.