clm-58a6c382852a0252
descriptive
built by the Uruguayan NGO DATA on mySociety's FixMyStreet software
Permanent project revision
Revision 2026-11-07-baseline · effective 2026-11-07
Current revision. This is the snapshot used by the live entity page.
Created the first structured Evidence Passport with 19 claims and 5 source dossiers.
sha256:04f8ebdf261689b81f4a58e52ec01c97641f4c2cbde329d05759dc0603625ad3
add /evidencePassport — Added claim-level evidence mapping and source dossiers.add /revisionHistory — Established a permanent, hash-addressed baseline revision.The text below is copied verbatim from the published record. Each claim names the source dossiers that carry it; caveats stay attached to the claim they qualify.
clm-58a6c382852a0252
descriptive
built by the Uruguayan NGO DATA on mySociety's FixMyStreet software
clm-b8779fd2d3cf03e5
descriptive
under an agreement with the Intendencia de Montevideo and the city's ombudsman, the Defensoría del Vecino
clm-cbb4c9592b99d08f
descriptive
Unlike most FixMyStreet sites it was integrated into the city's own complaints system
clm-aff6041e84896ad6
descriptive
a report about rubbish, trees, potholes or blocked drains
clm-8e8c50862504319a
descriptive
became a case in the Intendencia's Sistema Único de Reclamos
clm-3cc2e11fc70d6edf
descriptive
paid for by a civic-innovation fund of Avina and Omidyar Network, with no municipal money
clm-103414f42fc86bff
quantitative
In its first year, from August 2014 to August 2015, the city registered 1,101 reports through it, 541 of them about cleaning
clm-e3209eabb4372583
quantitative
replicated in the Costa Rican municipalities of Palmares and Osa and, in 2017, in Rivera
clm-7bfe3f1e02f71ae9
quantitative
DATA closed it in April 2022
clm-a22ffb94dc583e5f
quantitative
A case study by two researchers, published in December 2018 with support from Fundación Avina
clm-bd9749cdbd5a6148
quantitative
found that use was very low: even in Montevideo, its most successful site, Por Mi Barrio carried only 1% of all complaints the Intendencia received
clm-72f5bf5f2ed620c6
quantitative
the two municipalities with the fewest poor households produced 46.7% of them while holding 23.2% of the city's population
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descriptive
two thirds of users were men
clm-452e6f6322a4fcf6
quantitative
In the study's survey of 316 users, comments centred on a perceived lack of response from the Intendencia and on opaque handling of complaints
clm-fe4efe134465ba7e
descriptive
in civic technology the civic part is what matters
clm-4785192504005ba9
descriptive
laughs at its early forecasts, which assumed the only obstacle to better complaint handling was the lack of an app
clm-d64712e9c94d498a
descriptive
users' main grievance was the Intendencia's response, not the software
clm-55dececb5468acab
descriptive
the study found that the municipal partners could not sustain their initial commitment
clm-b687cb68cbb64918
quantitative
By 2022 the state's digital services could reproduce almost all of Por Mi Barrio's functions and people had moved to social networks and messaging
This layer records what is known about each source, what is still missing, and the exact snapshot this page is rendering. A missing date, archive or hash stays visible as missing.
Awaiting operator and domain-expert review; publication of this revision implies neither.
sha256:04f8ebdf261689b81f4a58e52ec01c97641f4c2cbde329d05759dc0603625ad3
src-ad9e7bd659f7720aThe operator's farewell post announcing the end of the project. It says Por Mi Barrio was based on mySociety's FixMyStreet and grew out of talks with the Intendencia's open-data team; that DATA learned that in civic technology the civic part is what matters and now laughs at the figures it once expected; that the state's digital-transformation processes can reproduce almost all of its functions; and that communication has moved to social networks and messaging.
src-7e9b443097f74b67Case-study page by mySociety, the maker of FixMyStreet, describing Por Mi Barrio as a FixMyStreet-based site connected to the council's complaint system and quoting the DATA team's estimate that it handled around 5% of all reports the council received.
src-0b8afb40f2e46680Report on the first year of the app (August 2014 to August 2015): the Intendencia registered 1,101 reports through it, 541 (49%) about cleaning; it was funded with 100,000 dollars from the Avina and Omidyar civic-innovation accelerator fund and received no municipal or government funds.
src-6a621dad00a815b9Case study by Carolina Aguerre and Carla Bonina, supported by Fundación Avina, based on 25 interviews, a workshop, a survey of 316 Montevideo users and the platform's open data. It finds use very low (in Montevideo only 1% of all complaints to the Intendencia), reports skewed to better-off municipalities (46.7% from the two with the fewest poor households, which hold 23.2% of the population), two thirds of users men, users' comments centred on the Intendencia's lack of response, and municipal partners unable to sustain their initial commitment. It records replication in Palmares (November 2015) and Osa (February 2017) in Costa Rica and in Rivera in 2017.
src-702957f24010c46bDataset page for the city's complaints register; it lists third-party apps such as Por Mi Barrio among the channels through which complaints enter the Sistema Único de Reclamos.