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  "id": "montevideo-neighborhood-portal",
  "title": "Por mi Barrio Citizen Reporting Platform",
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     "fundingDescription": "Avina's Fondo Acelerador de Innovaciones Cívicas, backed by Omidyar Network; no municipal funds.",
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      "text": "a report about rubbish, trees, potholes or blocked drains",
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      "text": "became a case in the Intendencia's Sistema Único de Reclamos",
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      "text": "In its first year, from August 2014 to August 2015, the city registered 1,101 reports through it, 541 of them about cleaning",
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      "text": "replicated in the Costa Rican municipalities of Palmares and Osa and, in 2017, in Rivera",
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      "text": "DATA closed it in April 2022",
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      "text": "A case study by two researchers, published in December 2018 with support from Fundación Avina",
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      "text": "found that use was very low: even in Montevideo, its most successful site, Por Mi Barrio carried only 1% of all complaints the Intendencia received",
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      "field": "impact",
      "text": "the two municipalities with the fewest poor households produced 46.7% of them while holding 23.2% of the city's population",
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      "text": "two thirds of users were men",
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      "text": "In the study's survey of 316 users, comments centred on a perceived lack of response from the Intendencia and on opaque handling of complaints",
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      "field": "lesson",
      "text": "laughs at its early forecasts, which assumed the only obstacle to better complaint handling was the lack of an app",
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      "text": "users' main grievance was the Intendencia's response, not the software",
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      "text": "the study found that the municipal partners could not sustain their initial commitment",
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      "text": "By 2022 the state's digital services could reproduce almost all of Por Mi Barrio's functions and people had moved to social networks and messaging",
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      "title": "DATA Uruguay — Una despedida y un agradecimiento a PorMiBarrio.uy (15 Apr 2022)",
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       "value": "The operator's farewell post announcing the end of the project. It says Por Mi Barrio was based on mySociety's FixMyStreet and grew out of talks with the Intendencia's open-data team; that DATA learned that in civic technology the civic part is what matters and now laughs at the figures it once expected; that the state's digital-transformation processes can reproduce almost all of its functions; and that communication has moved to social networks and messaging.",
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      "title": "El Observador — El 50% de las denuncias en app \"Por Mi Barrio\" son por problemas de limpieza (5 Aug 2015)",
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       "value": "Report on the first year of the app (August 2014 to August 2015): the Intendencia registered 1,101 reports through it, 541 (49%) about cleaning; it was funded with 100,000 dollars from the Avina and Omidyar civic-innovation accelerator fund and received no municipal or government funds.",
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      "title": "Carolina Aguerre and Carla Bonina — Por Mi Barrio: Hallazgos, Lecciones y Futuro (December 2018)",
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       "value": "Case study by Carolina Aguerre and Carla Bonina, supported by Fundación Avina, based on 25 interviews, a workshop, a survey of 316 Montevideo users and the platform's open data. It finds use very low (in Montevideo only 1% of all complaints to the Intendencia), reports skewed to better-off municipalities (46.7% from the two with the fewest poor households, which hold 23.2% of the population), two thirds of users men, users' comments centred on the Intendencia's lack of response, and municipal partners unable to sustain their initial commitment. It records replication in Palmares (November 2015) and Osa (February 2017) in Costa Rica and in Rivera in 2017.",
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       "sourceCheckedAt": null,
       "recordLastVerifiedAt": "2026-11-07",
       "dossierCreatedAt": "2026-11-07",
       "retrievedAt": null,
       "status": "record-date-only"
      },
      "locator": {
       "type": "descriptive-source-note",
       "value": "Dataset page for the city's complaints register; it lists third-party apps such as Por Mi Barrio among the channels through which complaints enter the Sistema Único de Reclamos.",
       "exact": false
      },
      "preservation": {
       "archiveUrl": null,
       "archivedAt": null,
       "contentHash": null,
       "status": "not-captured"
      }
     }
    ],
    "coverage": {
     "claimsTotal": 19,
     "claimsMapped": 19,
     "sourcesTotal": 5,
     "sourcesUsedByClaims": 4,
     "sourcesWithPublicationDate": 2,
     "sourcesWithArchive": 0,
     "sourcesWithExactLocator": 0,
     "sourcesWithContentHash": 0
    },
    "limits": [
     "Publisher names and source languages have not yet been classified; domains are recorded without guessing.",
     "Existing source notes are descriptive locators, not page- or paragraph-exact citations.",
     "A missing archive, publication date or content hash is shown as null rather than inferred.",
     "The project-level evidence grade ranks the strongest source in the entry; it is not a truth score for every claim."
    ]
   }
  }
 ]
}
