1001 Smart Cities

Permanent project revision

Metro Micro On-Demand Shared Rides

Revision 2026-10-05-baseline · effective 2026-10-05

Current revision. This is the snapshot used by the live entity page.

unreviewed

Created the first structured Evidence Passport with 14 claims and 10 source dossiers.

sha256:76eb62ec1f0456ed042750ce6f91ac9ab03ae1c3bff0a97ed7c4aafad8e1ef75
All revisions → Current entity page →

Change set

  • add /evidencePassport — Added claim-level evidence mapping and source dossiers.
  • add /revisionHistory — Established a permanent, hash-addressed baseline revision.
14
of 14 claims mapped
10
source dossiers
8
publication dates recorded
0
archives linked
0
exact locators
0
content captures hashed

Claims, one by one

The text below is copied verbatim from the published record. Each claim names the source dossiers that carry it; caveats stay attached to the claim they qualify.

Claim 1 clm-57b6ecbc7d68ce13 quantitative
Metro launched app- and phone-hailed shared vans in December 2020
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
Metro's launch release (Mass Transit, 14 Dec 2020) announces Metro Micro; Metro's service page offers booking by app, online, or by calling 323.GO.METRO.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. Mass Transit — LA Metro launches Metro Micro with the first phase of the NextGen Bus Plan (Metro release, December 2020)
  2. LA Metro — Metro Micro (operator, service page)
Claim 2 clm-a980ae4816a5b969 descriptive
in zones near bus routes its NextGen plan had thinned or cut
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
LA Times: planners placed it 'in eight zones near 14 fully or partially eliminated bus routes'; Metro launched it with the first phase of the NextGen Bus Plan.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. Los Angeles Times, Rachel Uranga — The $1 ride that costs Metro $43 (14 September 2023, read via Governing syndication)
  2. Mass Transit — LA Metro launches Metro Micro with the first phase of the NextGen Bus Plan (Metro release, December 2020)
Claim 3 clm-8f3befc9ffaf9bc7 descriptive
Eight zones run today
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
Metro's service page (revised 14 August 2026): 'Service is available within eight areas in LA County'; the February 2026 board report: 'The service currently operates in eight designated zones'.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. LA Metro — Metro Micro (operator, service page)
  2. Metro Board file 2025-1010 — Metro Micro Software Services (board report 19 Feb 2026, approved 26 Feb 2026)
Claim 4 clm-55c649d1eb47b952 quantitative
the introductory $1 fare became $2.50 in March 2024
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
Metro: the fare change to a $2.50 base fare began on 24 March 2024, ending the introductory $1 fare.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. LA Metro — Metro Micro fare change began on March 24 (operator, 27 March 2024)
Claim 5 clm-507654e663261d92 quantitative
Metro's own figures put the cost near $42 a boarding against roughly $8 on the bus
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
Daily News (via TransitTalent): 'Metro Micro costs the transit agency $42 per ride ... according to Metro. In comparison, Metro subsidizes its buses at about $8 per ride'.
Caveat
As of September 2023.

Sources carrying this claim

  1. TransitTalent, summarising the Los Angeles Daily News (2 January 2024)
Claim 6 clm-9e569d54b62389d0 quantitative
in December 2024 it contracted operations out to Via's Nomad Transit
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
Board file 2024-0989, approved 5 December 2024, awards Metro Micro contracted services to Nomad Transit, LLC, 'a wholly owned subsidiary of Via Transportation, Inc.', effective 16 December 2024.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. Metro Board file 2024-0989 — Metro Micro Pilot Services (board report 21 Nov 2024, approved 5 Dec 2024)
  2. LAist — Metro Micro sticking around for another few years (9 December 2024)
Claim 7 clm-a5366250ce214acb quantitative
Metro reported a cost of about $42 per boarding against roughly $8 per boarding on its buses
Published field
impact · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
Board report: 'as of September 2023, the average cost per ride was $42 - more than four times the average cost per ride on the Metro bus system'; Daily News gives about $8 for buses.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. TransitTalent, summarising the Los Angeles Daily News (2 January 2024)
  2. Metro Board file 2024-0989 — Metro Micro Pilot Services (board report 21 Nov 2024, approved 5 Dec 2024)
Claim 8 clm-4a61ae0e5dd4290e quantitative
falling to $29.06 by the second quarter of fiscal 2024 after operating changes
Published field
impact · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
Board report: after fare, availability and software changes, 'the cost per ride has dropped by 39%, from $47.74 (June 2023) to $29.06 as of Q2 FY24.'
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. Metro Board file 2024-0989 — Metro Micro Pilot Services (board report 21 Nov 2024, approved 5 Dec 2024)
Claim 9 clm-bd97ffd9900f3e66 quantitative
with $24.77 projected under the contracted-out model
Published field
impact · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
Board report: 'under the new operating model, the combined cost per trip is $24.77 with this successful proposer'.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. Metro Board file 2024-0989 — Metro Micro Pilot Services (board report 21 Nov 2024, approved 5 Dec 2024)
  2. LAist — Metro Micro sticking around for another few years (9 December 2024)
Claim 10 clm-548594cb244554f8 quantitative
Weekday ridership averaged about 2,305 rides in mid-2024, under half the agency's 5,090-ride target
Published field
impact · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
Streetsblog, from the June 2024 staff report: 'For calendar year 2024, Metro Micro average weekday ridership is 2,305 ... less than half of Metro’s stated daily ridership goal ... 5,090.'
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. Streetsblog LA, Joe Linton — Latest on Metro Micro: still few riders, high costs (24 Jun 2024)
Claim 11 clm-b859e30439caa60b quantitative
About 11% of riders surveyed by Metro were new to public transit
Published field
impact · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
LA Times: 'about 11% of the users surveyed are new to public transit, according to a Metro survey.'
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. Los Angeles Times, Rachel Uranga — The $1 ride that costs Metro $43 (14 September 2023, read via Governing syndication)
Claim 12 clm-3388ed749ff67da9 quantitative
It took raising the fare from $1 to $2.50 and handing operations to a contractor
Published field
lesson · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
Fare rose to $2.50 in March 2024; the board contracted operations to Nomad Transit to reduce cost per ride.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. LA Metro — Metro Micro fare change began on March 24 (operator, 27 March 2024)
  2. Metro Board file 2024-0989 — Metro Micro Pilot Services (board report 21 Nov 2024, approved 5 Dec 2024)
Claim 13 clm-a1b8ac0bdf592c49 quantitative
the $25 the pilot had promised
Published field
lesson · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
Board report: 'When initially proposed, the goal for the average cost per ride was $20-$25'; LAist: 'up to $25'.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. Metro Board file 2024-0989 — Metro Micro Pilot Services (board report 21 Nov 2024, approved 5 Dec 2024)
  2. LAist — Metro Micro sticking around for another few years (9 December 2024)
Claim 14 clm-773d277c15e97a79 descriptive
still several times what a bus boarding costs
Published field
lesson · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
About $8 per bus ride (Daily News) against a projected $24.77 per Micro trip (board report).
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. TransitTalent, summarising the Los Angeles Daily News (2 January 2024)
  2. Metro Board file 2024-0989 — Metro Micro Pilot Services (board report 21 Nov 2024, approved 5 Dec 2024)

Source dossiers and revision state

This layer records what is known about each source, what is still missing, and the exact snapshot this page is rendering. A missing date, archive or hash stays visible as missing.

unreviewed Revision 2026-10-05-baseline effective 2026-10-05 · created 2026-10-05

Awaiting operator and domain-expert review; publication of this revision implies neither.

sha256:76eb62ec1f0456ed042750ce6f91ac9ab03ae1c3bff0a97ed7c4aafad8e1ef75
Revision history → Permanent version link → Machine-readable record → Evidence Constitution →
14
of 14 claims mapped
10
source dossiers
8
publication dates recorded
0
archives linked
0
exact locators
0
content captures hashed

Governance facts carried by the record

Operator
Los Angeles County Metropolitan Transportation Authority (Metro); operations contracted to Nomad Transit LLC, a Via Transportation subsidiary, since December 2024. RideCo supplied the original booking software.
Actor types
utility, private
Funding model
public
Funding description
Metro operating funds
Cost
≈$31M/year (2023); operations contract $21.0M for three years, $43.0M with options
Ownership
Not recorded
Decision rights
Not recorded
Exit conditions
Not recorded

10 source dossiers

LA Metro — Metro Micro (operator, service page) metro.net · 2 linked claims

Open original source ↗

Stable source ID
src-8b6288235b8e77d2
Publisher
Name not classified · metro.net
Type / language
web-page · language not classified
Published
Not recorded
Updated
2026-08-14
Source last checked
No source-level check date
Record last verified
2026-10-05
Dossier created
2026-10-05
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Current service: the eight zones by name, $2.50 base fare and $1 reduced fare, free transfers with TAP, zone-by-zone hours. Booking online at ridemicro.metro.net, by app, or by calling 323.GO.METRO — so a smartphone is not required. States that vehicles do not accept cash payment on board, and that ramp-equipped vehicles can be requested at booking.

Descriptive only — not page/paragraph exact
Claims linked
LA Metro — Metro Micro fare change began on March 24 (operator, 27 March 2024) metro.net · 2 linked claims

Open original source ↗

Stable source ID
src-440ad470b735ce03
Publisher
Name not classified · metro.net
Type / language
web-page · language not classified
Published
2024-03-27
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-10-05
Dossier created
2026-10-05
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Authoritative for the fare history: the introductory $1 fare ended and a $2.50 base fare took effect 24 March 2024. Discounts: $1 for GoPass students, seniors and people with disabilities; 20 free rides then $2.50 for LIFE participants; 75 cents on EZ Transit Pass. Free transfers to Metro Bus and Rail. Confirms eight zones.

Descriptive only — not page/paragraph exact
Claims linked
Metro Board file 2024-0989 — Metro Micro Pilot Services (board report 21 Nov 2024, approved 5 Dec 2024) boardagendas.metro.net · 7 linked claims

Open original source ↗

Stable source ID
src-aff03b58c32c5433
Publisher
Name not classified · boardagendas.metro.net
Type / language
web-page · language not classified
Published
2024-11-21
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-10-05
Dossier created
2026-10-05
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

The board decision that decides this entry's 'what happened next': approved on consent 5 December 2024, contracting operations, drivers and vehicles to Nomad Transit LLC, a wholly owned Via Transportation subsidiary — $21,002,472.24 for the three-year base term and $21,951,012.21 for the option term, effective 16 December 2024. The report body is a PDF that did not render through the proxy; the figures here are corroborated by LAist and trade coverage.

Descriptive only — not page/paragraph exact
Claims linked
Metro Board file 2025-1010 — Metro Micro Software Services (board report 19 Feb 2026, approved 26 Feb 2026) boardagendas.metro.net · 1 linked claim

Open original source ↗

Stable source ID
src-39d89f0e55411f91
Publisher
Name not classified · boardagendas.metro.net
Type / language
web-page · language not classified
Published
2026-02-19
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-10-05
Dossier created
2026-10-05
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Currency anchor: a Metro Micro software services contract approved at the 26 February 2026 board meeting, confirming the service is running and being re-procured, not wound down.

Descriptive only — not page/paragraph exact
Claims linked
Los Angeles Times, Rachel Uranga — The $1 ride that costs Metro $43 (14 September 2023, read via Governing syndication) governing.com · 2 linked claims

Open original source ↗

Stable source ID
src-a5718e9f08031263
Publisher
Name not classified · governing.com
Type / language
web-page · language not classified
Published
2023-09-14
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-10-05
Dossier created
2026-10-05
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Carrying sentences: 'the Los Angeles Metropolitan Transportation Authority pays about $43 per ride'; 'more than four times what it costs to provide a ride on a bus'; 'The service has provided more than 1 million rides'; 'Only about 2,000 riders board Metro Micro vans on an average weekday'; 'eight zones near 14 fully or partially eliminated bus routes'; 'The vans can carry up to eight passengers'; 'about 11% of the users surveyed are new to public transit'. Also the startup-year figure, deliberately not used as the headline: 'when weekday average rides were just 350 people and the cost to operate was $324 a ride'.

Descriptive only — not page/paragraph exact
Claims linked
LAist — Metro Micro sticking around for another few years (9 December 2024) laist.com · 3 linked claims

Open original source ↗

Stable source ID
src-c7fe0cc43d161e66
Publisher
Name not classified · laist.com
Type / language
web-page · language not classified
Published
2024-12-09
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-10-05
Dossier created
2026-10-05
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Carrying sentences: 'The original goal for the average price per ride was up to $25, but as of last September, it was $42'; 'That's more than four times the average on the Metro bus system'; the cost 'has since dropped to around $29, in part due to a higher fare and increased ridership'; 'Officials expect the new business model to bring that down even further, to $24.77'; '19% of its customers using it to connect to fixed route options'; 'the eight service zones will stay the same'. Read from a December 2024 dateline, 'last September' means September 2024 — which conflicts with the Daily News dating the same $42 figure to September 2023.

Descriptive only — not page/paragraph exact
Claims linked
TransitTalent, summarising the Los Angeles Daily News (2 January 2024) transittalent.com · 3 linked claims

Open original source ↗

Stable source ID
src-179a85c4d4f226bf
Publisher
Name not classified · transittalent.com
Type / language
web-page · language not classified
Published
2024-01-02
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-10-05
Dossier created
2026-10-05
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

The only source found that states both sides of the comparison from the same origin: Metro Micro '$42 per ride' against Metro bus 'about $8 per ride', both attributed to LA Metro, as of September 2023. Also 'about $31 million annually' and the service footprint of '165 square miles in 27 cities and 12 unincorporated county areas', plus the $2.50 fare proposal going to the January 2024 board.

Descriptive only — not page/paragraph exact
Claims linked
Wikipedia — Metro Micro (tertiary, used for the zone chronology and the ridership target) en.wikipedia.org · background

Open original source ↗

Stable source ID
src-e96bc665aed87fef
Publisher
Name not classified · en.wikipedia.org
Type / language
web-page · language not classified
Published
Not recorded
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-10-05
Dossier created
2026-10-05
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Launch on 14 December 2020 in Watts/Willowbrook and LAX/Inglewood; January 2021 additions (Compton/Artesia, El Monte, North Hollywood/Burbank); June 2021 additions (Highland Park/Eagle Rock/Glendale, Altadena/Pasadena/Sierra Madre). Also, citing Metro board reports, 'systemwide weekday ridership in mid-2024 averaged about 2,305 rides per day' against 'Metro's internal target of 5,090 daily rides' — the one figure in this entry resting on a tertiary source.

Descriptive only — not page/paragraph exact
Claims linked
Background source; no baseline claim points here
Mass Transit — LA Metro launches Metro Micro with the first phase of the NextGen Bus Plan (Metro release, December 2020) masstransitmag.com · 2 linked claims

Open original source ↗

Stable source ID
src-3bc8d1f8207327e4
Publisher
Name not classified · masstransitmag.com
Type / language
web-page · language not classified
Published
2020-12-14
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-10-05
Dossier created
2026-10-05
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Metro's own launch release, syndicated. Independent corroboration of the December 2020 launch date and, more importantly, that Metro Micro launched as part of the NextGen bus restructuring rather than beside it.

Descriptive only — not page/paragraph exact
Claims linked
Streetsblog LA, Joe Linton — Latest on Metro Micro: still few riders, high costs (24 Jun 2024) cal.streetsblog.org · 1 linked claim

Open original source ↗

Stable source ID
src-baa89f70e1fdf653
Publisher
Name not classified · cal.streetsblog.org
Type / language
web-page · language not classified
Published
2024-06-24
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-10-05
Dossier created
2026-10-05
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

From the June 2024 Metro staff report: average weekday ridership for calendar 2024 of 2,305 against a stated goal of 5,090 daily riders.

Descriptive only — not page/paragraph exact
Claims linked
Known limits of this file
  • Publisher names and source languages have not yet been classified; domains are recorded without guessing.
  • Existing source notes are descriptive locators, not page- or paragraph-exact citations.
  • A missing archive, publication date or content hash is shown as null rather than inferred.
  • The project-level evidence grade ranks the strongest source in the entry; it is not a truth score for every claim.