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 "description": "Append-only Evidence Passport records. Old revisions are immutable; corrections create a new revision and preserve the previous permalink.",
 "entity": {
  "type": "project",
  "id": "la-metro-micro",
  "title": "Metro Micro On-Demand Shared Rides",
  "canonicalUrl": "https://1001smartcities.org/projects/la-metro-micro/"
 },
 "currentRevisionId": "2026-10-05-baseline",
 "revisions": [
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   "id": "2026-10-05-baseline",
   "createdAt": "2026-10-05T22:34:39Z",
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   "summary": "Created the first structured Evidence Passport with 14 claims and 10 source dossiers.",
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     "summary": "Added claim-level evidence mapping and source dossiers."
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    "projectFingerprint": "sha256:530fd2494a1dae5d41058464dbf0a0514ae945d9932a1520002b3e9748245511",
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     "status": "unreviewed",
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    "projectState": {
     "status": "live",
     "outcome": "ongoing",
     "evidenceGrade": "media",
     "timeline": {
      "started": 2020,
      "ended": null
     }
    },
    "governance": {
     "operator": "Los Angeles County Metropolitan Transportation Authority (Metro); operations contracted to Nomad Transit LLC, a Via Transportation subsidiary, since December 2024. RideCo supplied the original booking software.",
     "actorTypes": [
      "utility",
      "private"
     ],
     "fundingModel": "public",
     "fundingDescription": "Metro operating funds",
     "cost": "≈$31M/year (2023); operations contract $21.0M for three years, $43.0M with options",
     "ownership": null,
     "decisionRights": null,
     "exitConditions": null
    },
    "claims": [
     {
      "id": "clm-57b6ecbc7d68ce13",
      "field": "snippet",
      "text": "Metro launched app- and phone-hailed shared vans in December 2020",
      "statementKind": "quantitative",
      "textMode": "verbatim-from-project-record",
      "mappingStatus": "mapped",
      "sourceRefs": [
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      "supportNote": "Metro's launch release (Mass Transit, 14 Dec 2020) announces Metro Micro; Metro's service page offers booking by app, online, or by calling 323.GO.METRO.",
      "caveat": null,
      "interpretation": {
       "added": false,
       "interpolation": false,
       "note": "The passport copies the published claim and its recorded source mapping without adding a conclusion."
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     },
     {
      "id": "clm-a980ae4816a5b969",
      "field": "snippet",
      "text": "in zones near bus routes its NextGen plan had thinned or cut",
      "statementKind": "descriptive",
      "textMode": "verbatim-from-project-record",
      "mappingStatus": "mapped",
      "sourceRefs": [
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      ],
      "supportNote": "LA Times: planners placed it 'in eight zones near 14 fully or partially eliminated bus routes'; Metro launched it with the first phase of the NextGen Bus Plan.",
      "caveat": null,
      "interpretation": {
       "added": false,
       "interpolation": false,
       "note": "The passport copies the published claim and its recorded source mapping without adding a conclusion."
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     },
     {
      "id": "clm-8f3befc9ffaf9bc7",
      "field": "snippet",
      "text": "Eight zones run today",
      "statementKind": "descriptive",
      "textMode": "verbatim-from-project-record",
      "mappingStatus": "mapped",
      "sourceRefs": [
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      "supportNote": "Metro's service page (revised 14 August 2026): 'Service is available within eight areas in LA County'; the February 2026 board report: 'The service currently operates in eight designated zones'.",
      "caveat": null,
      "interpretation": {
       "added": false,
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       "note": "The passport copies the published claim and its recorded source mapping without adding a conclusion."
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     {
      "id": "clm-55c649d1eb47b952",
      "field": "snippet",
      "text": "the introductory $1 fare became $2.50 in March 2024",
      "statementKind": "quantitative",
      "textMode": "verbatim-from-project-record",
      "mappingStatus": "mapped",
      "sourceRefs": [
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      "supportNote": "Metro: the fare change to a $2.50 base fare began on 24 March 2024, ending the introductory $1 fare.",
      "caveat": null,
      "interpretation": {
       "added": false,
       "interpolation": false,
       "note": "The passport copies the published claim and its recorded source mapping without adding a conclusion."
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     {
      "id": "clm-507654e663261d92",
      "field": "snippet",
      "text": "Metro's own figures put the cost near $42 a boarding against roughly $8 on the bus",
      "statementKind": "quantitative",
      "textMode": "verbatim-from-project-record",
      "mappingStatus": "mapped",
      "sourceRefs": [
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      "supportNote": "Daily News (via TransitTalent): 'Metro Micro costs the transit agency $42 per ride ... according to Metro. In comparison, Metro subsidizes its buses at about $8 per ride'.",
      "caveat": "As of September 2023.",
      "interpretation": {
       "added": false,
       "interpolation": false,
       "note": "The passport copies the published claim and its recorded source mapping without adding a conclusion."
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     {
      "id": "clm-9e569d54b62389d0",
      "field": "snippet",
      "text": "in December 2024 it contracted operations out to Via's Nomad Transit",
      "statementKind": "quantitative",
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      "mappingStatus": "mapped",
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      "supportNote": "Board file 2024-0989, approved 5 December 2024, awards Metro Micro contracted services to Nomad Transit, LLC, 'a wholly owned subsidiary of Via Transportation, Inc.', effective 16 December 2024.",
      "caveat": null,
      "interpretation": {
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       "note": "The passport copies the published claim and its recorded source mapping without adding a conclusion."
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     {
      "id": "clm-a5366250ce214acb",
      "field": "impact",
      "text": "Metro reported a cost of about $42 per boarding against roughly $8 per boarding on its buses",
      "statementKind": "quantitative",
      "textMode": "verbatim-from-project-record",
      "mappingStatus": "mapped",
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      "supportNote": "Board report: 'as of September 2023, the average cost per ride was $42 - more than four times the average cost per ride on the Metro bus system'; Daily News gives about $8 for buses.",
      "caveat": null,
      "interpretation": {
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       "note": "The passport copies the published claim and its recorded source mapping without adding a conclusion."
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     {
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      "field": "impact",
      "text": "falling to $29.06 by the second quarter of fiscal 2024 after operating changes",
      "statementKind": "quantitative",
      "textMode": "verbatim-from-project-record",
      "mappingStatus": "mapped",
      "sourceRefs": [
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      "supportNote": "Board report: after fare, availability and software changes, 'the cost per ride has dropped by 39%, from $47.74 (June 2023) to $29.06 as of Q2 FY24.'",
      "caveat": null,
      "interpretation": {
       "added": false,
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       "note": "The passport copies the published claim and its recorded source mapping without adding a conclusion."
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     },
     {
      "id": "clm-bd97ffd9900f3e66",
      "field": "impact",
      "text": "with $24.77 projected under the contracted-out model",
      "statementKind": "quantitative",
      "textMode": "verbatim-from-project-record",
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      "sourceRefs": [
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      "supportNote": "Board report: 'under the new operating model, the combined cost per trip is $24.77 with this successful proposer'.",
      "caveat": null,
      "interpretation": {
       "added": false,
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       "note": "The passport copies the published claim and its recorded source mapping without adding a conclusion."
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     {
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      "field": "impact",
      "text": "Weekday ridership averaged about 2,305 rides in mid-2024, under half the agency's 5,090-ride target",
      "statementKind": "quantitative",
      "textMode": "verbatim-from-project-record",
      "mappingStatus": "mapped",
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      "supportNote": "Streetsblog, from the June 2024 staff report: 'For calendar year 2024, Metro Micro average weekday ridership is 2,305 ... less than half of Metro’s stated daily ridership goal ... 5,090.'",
      "caveat": null,
      "interpretation": {
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       "note": "The passport copies the published claim and its recorded source mapping without adding a conclusion."
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      "field": "impact",
      "text": "About 11% of riders surveyed by Metro were new to public transit",
      "statementKind": "quantitative",
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      "mappingStatus": "mapped",
      "sourceRefs": [
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      "supportNote": "LA Times: 'about 11% of the users surveyed are new to public transit, according to a Metro survey.'",
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     },
     {
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      "field": "lesson",
      "text": "It took raising the fare from $1 to $2.50 and handing operations to a contractor",
      "statementKind": "quantitative",
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      "mappingStatus": "mapped",
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      "supportNote": "Fare rose to $2.50 in March 2024; the board contracted operations to Nomad Transit to reduce cost per ride.",
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       "note": "The passport copies the published claim and its recorded source mapping without adding a conclusion."
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     },
     {
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      "field": "lesson",
      "text": "the $25 the pilot had promised",
      "statementKind": "quantitative",
      "textMode": "verbatim-from-project-record",
      "mappingStatus": "mapped",
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      "supportNote": "Board report: 'When initially proposed, the goal for the average cost per ride was $20-$25'; LAist: 'up to $25'.",
      "caveat": null,
      "interpretation": {
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       "note": "The passport copies the published claim and its recorded source mapping without adding a conclusion."
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     },
     {
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      "field": "lesson",
      "text": "still several times what a bus boarding costs",
      "statementKind": "descriptive",
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      "supportNote": "About $8 per bus ride (Daily News) against a projected $24.77 per Micro trip (board report).",
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    "sources": [
     {
      "id": "src-8b6288235b8e77d2",
      "title": "LA Metro — Metro Micro (operator, service page)",
      "url": "https://www.metro.net/micro/",
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       "domain": "metro.net",
       "classification": "not-classified"
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      "locator": {
       "type": "descriptive-source-note",
       "value": "Current service: the eight zones by name, $2.50 base fare and $1 reduced fare, free transfers with TAP, zone-by-zone hours. Booking online at ridemicro.metro.net, by app, or by calling 323.GO.METRO — so a smartphone is not required. States that vehicles do not accept cash payment on board, and that ramp-equipped vehicles can be requested at booking.",
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     {
      "id": "src-440ad470b735ce03",
      "title": "LA Metro — Metro Micro fare change began on March 24 (operator, 27 March 2024)",
      "url": "https://www.metro.net/about/media-relations/metro-micro-on-demand-rideshare-service-fare-change-began-on-march-24-new-discounts-for-customers/",
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       "domain": "metro.net",
       "classification": "not-classified"
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      "locator": {
       "type": "descriptive-source-note",
       "value": "Authoritative for the fare history: the introductory $1 fare ended and a $2.50 base fare took effect 24 March 2024. Discounts: $1 for GoPass students, seniors and people with disabilities; 20 free rides then $2.50 for LIFE participants; 75 cents on EZ Transit Pass. Free transfers to Metro Bus and Rail. Confirms eight zones.",
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     },
     {
      "id": "src-aff03b58c32c5433",
      "title": "Metro Board file 2024-0989 — Metro Micro Pilot Services (board report 21 Nov 2024, approved 5 Dec 2024)",
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       "classification": "not-classified"
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      "language": "und",
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      "temporal": {
       "publishedAt": "2024-11-21",
       "updatedAt": null,
       "sourceCheckedAt": null,
       "recordLastVerifiedAt": "2026-10-05",
       "dossierCreatedAt": "2026-10-05",
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      },
      "locator": {
       "type": "descriptive-source-note",
       "value": "The board decision that decides this entry's 'what happened next': approved on consent 5 December 2024, contracting operations, drivers and vehicles to Nomad Transit LLC, a wholly owned Via Transportation subsidiary — $21,002,472.24 for the three-year base term and $21,951,012.21 for the option term, effective 16 December 2024. The report body is a PDF that did not render through the proxy; the figures here are corroborated by LAist and trade coverage.",
       "exact": false
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     {
      "id": "src-39d89f0e55411f91",
      "title": "Metro Board file 2025-1010 — Metro Micro Software Services (board report 19 Feb 2026, approved 26 Feb 2026)",
      "url": "https://boardagendas.metro.net/board-report/2025-1010/",
      "publisher": {
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       "publishedAt": "2026-02-19",
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       "status": "publication-and-record-dates-recorded"
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      "locator": {
       "type": "descriptive-source-note",
       "value": "Currency anchor: a Metro Micro software services contract approved at the 26 February 2026 board meeting, confirming the service is running and being re-procured, not wound down.",
       "exact": false
      },
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     },
     {
      "id": "src-a5718e9f08031263",
      "title": "Los Angeles Times, Rachel Uranga — The $1 ride that costs Metro $43 (14 September 2023, read via Governing syndication)",
      "url": "https://www.governing.com/transportation/los-angeles-public-rideshare-is-popular-and-expensive",
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       "publishedAt": "2023-09-14",
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      "locator": {
       "type": "descriptive-source-note",
       "value": "Carrying sentences: 'the Los Angeles Metropolitan Transportation Authority pays about $43 per ride'; 'more than four times what it costs to provide a ride on a bus'; 'The service has provided more than 1 million rides'; 'Only about 2,000 riders board Metro Micro vans on an average weekday'; 'eight zones near 14 fully or partially eliminated bus routes'; 'The vans can carry up to eight passengers'; 'about 11% of the users surveyed are new to public transit'. Also the startup-year figure, deliberately not used as the headline: 'when weekday average rides were just 350 people and the cost to operate was $324 a ride'.",
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      },
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     {
      "id": "src-c7fe0cc43d161e66",
      "title": "LAist — Metro Micro sticking around for another few years (9 December 2024)",
      "url": "https://laist.com/news/transportation/metro-micro-sticking-around-for-another-few-years",
      "publisher": {
       "name": null,
       "domain": "laist.com",
       "classification": "not-classified"
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      "sourceType": "web-page",
      "language": "und",
      "role": "claim-evidence",
      "claimRefs": [
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       "clm-bd97ffd9900f3e66",
       "clm-a1b8ac0bdf592c49"
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      "temporal": {
       "publishedAt": "2024-12-09",
       "updatedAt": null,
       "sourceCheckedAt": null,
       "recordLastVerifiedAt": "2026-10-05",
       "dossierCreatedAt": "2026-10-05",
       "retrievedAt": null,
       "status": "publication-and-record-dates-recorded"
      },
      "locator": {
       "type": "descriptive-source-note",
       "value": "Carrying sentences: 'The original goal for the average price per ride was up to $25, but as of last September, it was $42'; 'That's more than four times the average on the Metro bus system'; the cost 'has since dropped to around $29, in part due to a higher fare and increased ridership'; 'Officials expect the new business model to bring that down even further, to $24.77'; '19% of its customers using it to connect to fixed route options'; 'the eight service zones will stay the same'. Read from a December 2024 dateline, 'last September' means September 2024 — which conflicts with the Daily News dating the same $42 figure to September 2023.",
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      },
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     },
     {
      "id": "src-179a85c4d4f226bf",
      "title": "TransitTalent, summarising the Los Angeles Daily News (2 January 2024)",
      "url": "https://www.transittalent.com/articles/index.cfm?story=LA_Metro_Micro_Prospects_1-2-2024",
      "publisher": {
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       "domain": "transittalent.com",
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      "temporal": {
       "publishedAt": "2024-01-02",
       "updatedAt": null,
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       "status": "publication-and-record-dates-recorded"
      },
      "locator": {
       "type": "descriptive-source-note",
       "value": "The only source found that states both sides of the comparison from the same origin: Metro Micro '$42 per ride' against Metro bus 'about $8 per ride', both attributed to LA Metro, as of September 2023. Also 'about $31 million annually' and the service footprint of '165 square miles in 27 cities and 12 unincorporated county areas', plus the $2.50 fare proposal going to the January 2024 board.",
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      "title": "Wikipedia — Metro Micro (tertiary, used for the zone chronology and the ridership target)",
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      },
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       "type": "descriptive-source-note",
       "value": "Launch on 14 December 2020 in Watts/Willowbrook and LAX/Inglewood; January 2021 additions (Compton/Artesia, El Monte, North Hollywood/Burbank); June 2021 additions (Highland Park/Eagle Rock/Glendale, Altadena/Pasadena/Sierra Madre). Also, citing Metro board reports, 'systemwide weekday ridership in mid-2024 averaged about 2,305 rides per day' against 'Metro's internal target of 5,090 daily rides' — the one figure in this entry resting on a tertiary source.",
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      "title": "Mass Transit — LA Metro launches Metro Micro with the first phase of the NextGen Bus Plan (Metro release, December 2020)",
      "url": "https://www.masstransitmag.com/alt-mobility/shared-mobility/car-sharing/press-release/21202285/los-angeles-county-metropolitan-transportation-authority-metro-la-metro-launches-new-metro-micro-shared-ride-service-along-with-the-first-phase-of-nextgen-bus-plan",
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       "value": "Metro's own launch release, syndicated. Independent corroboration of the December 2020 launch date and, more importantly, that Metro Micro launched as part of the NextGen bus restructuring rather than beside it.",
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      "id": "src-baa89f70e1fdf653",
      "title": "Streetsblog LA, Joe Linton — Latest on Metro Micro: still few riders, high costs (24 Jun 2024)",
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       "sourceCheckedAt": null,
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       "dossierCreatedAt": "2026-10-05",
       "retrievedAt": null,
       "status": "publication-and-record-dates-recorded"
      },
      "locator": {
       "type": "descriptive-source-note",
       "value": "From the June 2024 Metro staff report: average weekday ridership for calendar 2024 of 2,305 against a stated goal of 5,090 daily riders.",
       "exact": false
      },
      "preservation": {
       "archiveUrl": null,
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       "status": "not-captured"
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    "coverage": {
     "claimsTotal": 14,
     "claimsMapped": 14,
     "sourcesTotal": 10,
     "sourcesUsedByClaims": 9,
     "sourcesWithPublicationDate": 8,
     "sourcesWithArchive": 0,
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    },
    "limits": [
     "Publisher names and source languages have not yet been classified; domains are recorded without guessing.",
     "Existing source notes are descriptive locators, not page- or paragraph-exact citations.",
     "A missing archive, publication date or content hash is shown as null rather than inferred.",
     "The project-level evidence grade ranks the strongest source in the entry; it is not a truth score for every claim."
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 ]
}