clm-5fe55ebfcf8a6db0
quantitative
DEWA replaced Dubai's electricity and water meters with over two million smart meters (2015-2020)
Permanent project revision
Revision 2026-08-27-claims-and-sources · effective 2026-08-27
Current revision. This is the snapshot used by the live entity page.
Created the first structured Evidence Passport with 8 claims and 6 source dossiers.
sha256:7961f20ee8a8867d3d6a4c08ab654faee51744c68c388fb415f455615a268739
add /evidencePassport — Added claim-level evidence mapping and source dossiers.add /revisionHistory — Established a permanent, hash-addressed baseline revision.The text below is copied verbatim from the published record. Each claim names the source dossiers that carry it; caveats stay attached to the claim they qualify.
clm-5fe55ebfcf8a6db0
quantitative
DEWA replaced Dubai's electricity and water meters with over two million smart meters (2015-2020)
clm-50cf23e2fa150f74
quantitative
reaching full smart-water-meter coverage by mid-2024
clm-9171635656511098
quantitative
Its Automatic Smart Grid Restoration System, launched June 2022 as the region's first, isolates faults and reroutes power within milliseconds
clm-193c0d7093cc7a02
quantitative
helping cut customer minutes lost to a record 0.82 minutes per year by 2025
clm-44015c90f1073662
quantitative
DEWA reports water losses falling from 7.06% at the beginning of 2018 to 4.6% at the end of 2023
clm-03771ca9ec7654fe
quantitative
saving 12.5 billion gallons of water, equivalent to AED 451.3 million
clm-0fdab0dfc232c7e5
quantitative
Customer Minutes Lost falling from 6.88 minutes a year in 2012 to 0.82 minutes (49 seconds) in 2025, announced in April 2026 as a world record beating the 0.94 minutes DEWA recorded in 2024
clm-3928e5b6d25bc5b5
quantitative
supplies the European average of roughly 15 minutes that the result is measured against
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sha256:7961f20ee8a8867d3d6a4c08ab654faee51744c68c388fb415f455615a268739
src-a00877d1fbb336cf100% smart water meter completion, water-loss reduction 7.06%->4.6%, 12.5bn gallons / AED 451.3m saved. dewa.gov.ae answers every automated client with HTTP 403; the same release is readable in full on the Dubai government media office mirror listed below, and the date comes from the publisher permalink.
src-3bfca7f7ada3a551Combined electricity+water smart meter count and 15-minute remote-read monitoring centre.
src-0ad458797da241b8ASGR launch date, MENA-first claim, FLISR fault-isolation/restoration mechanism.
src-e7cc0e7badb5bfa2Confirms 2015-2020 full meter replacement window and 100% automated-reading coverage.
src-5b301ea1f82e5fbaCurrent Customer Minutes Lost record (0.82 min / 49 sec), 2012 baseline (6.88 min), the previous DEWA record of 0.94 minutes in 2024, Dh7bn Smart Grid investment, and the comparison DEWA offers: "significantly lower than the average of approximately 15 minutes recorded by leading utility companies in Europe". Every figure in the piece is attributed to DEWA; the paper names no regulator or benchmarking body.
src-b0fbb36260fe5bbcReadable mirror of the DEWA release, published by the Government of Dubai Media Office. Carries the sentences the operator site will not serve to an automated client: "DEWA has achieved 100% installation of smart water meters in Dubai"; "By the start of June 2024, DEWA had installed over one million smart meters"; and the loss figures, which DEWA attributes to "investment in the latest systems and innovative solutions in the water sector" rather than to the meters alone.