1001 Smart Cities

Permanent project revision

AT HOP Contactless Smartcard Ticketing

Revision 2026-10-05-p4-quality-run · effective 2026-10-05

Superseded. A later revision exists: 2026-10-15-auckland-deep-build →

unreviewed

Quality run to P4: claim array, source dates, present-tense audit. Still live: AT HOP and contactless run side by side, concessions remain HOP-only, and the national Motu Move replacement is now slated for Auckland no earlier than late 2027. Since the entry was written, AT gives contactless riders a NZ$20 daily cap (HOP keeps the NZ$50 seven-day cap); rail launch was 27 October 2012, not the 28th; the 2011 date of the rival card is unsourced.

sha256:6133926b87270abb0ef0ea11f0ae98319db5cc63b054f6d2fa8a1119841b4553
All revisions → Current entity page →

Change set

  • replace /snapshot/projectFingerprint — Updated projectFingerprint to the current sourced project record.
  • replace /snapshot/asOf — Updated asOf to the current sourced project record.
  • replace /snapshot/claims — Updated claims to the current sourced project record.
  • replace /snapshot/sources — Updated sources to the current sourced project record.
7
of 7 claims mapped
8
source dossiers
7
publication dates recorded
0
archives linked
0
exact locators
0
content captures hashed

Claims, one by one

The text below is copied verbatim from the published record. Each claim names the source dossiers that carry it; caveats stay attached to the claim they qualify.

Claim 1 clm-601c43561d4a2173 quantitative
after AT dropped the rival Snapper card used on NZ Bus services, whose supplier could not make its equipment compliant with the central system; the bus rollout finished in early 2014
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
Auckland Transport's August 2012 statement covers the supplier leaving the integrated ticketing project; the October 2013 report confirms the remaining rollout schedule that completed on buses in early 2014.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. Auckland Transport — statement on Snapper leaving the integrated ticketing project (Aug 2012)
  2. Auckland Transport — AT HOP cracks 200,000 (19 Feb 2014)
Claim 2 clm-96ede5d7d3893dc5 quantitative
Contactless bank cards, Apple Pay and Google Pay were added on 17 November 2024 — the first integrated rollout of the kind in New Zealand — but a card or device used that way pays the standard adult fare
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
Auckland Transport's release of 17 November 2024 announces the launch and states that paying with a credit or debit card or smart device charges a standard adult fare; Cities Today reports Auckland as the first New Zealand city with an integrated rollout of the technology, alongside Apple Pay and Google Pay.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. Auckland Transport — media release on contactless payments (Nov 2024)
  2. Cities Today — Auckland launches contactless payments (26 Nov 2024)
  3. 1News — contactless payments from Sunday (14 Nov 2024)
Claim 3 clm-1f3cf81faaa32cbf quantitative
Concessions and the NZ$50 seven-day fare cap still require an AT HOP card, while a bank card or phone gets only a NZ$20 daily cap
Published field
lesson · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
Auckland Transport states concession holders must continue using their existing AT HOP card for discounted fares; Cities Today reports that passengers still need the AT HOP card for concessions and for the NZ$50 seven-day fare cap.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. Auckland Transport — media release on contactless payments (Nov 2024)
  2. Cities Today — Auckland launches contactless payments (26 Nov 2024)
Claim 4 clm-55362d805ef4dfee quantitative
Auckland was told it would move to the Motu Move National Ticketing Solution in 2026
Published field
lesson · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
Cities Today reports Auckland Transport calling contactless an important milestone before the city moves to the National Ticketing Solution in 2026, a partnership of NZTA and 13 public transport authorities dubbed Motu Move.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. Cities Today — Auckland launches contactless payments (26 Nov 2024)
Claim 5 clm-79d80d4d63ac6af1 quantitative
in September 2025 officials conceded a finished system would not arrive before the end of 2027, after an independent review disavowed an overly ambitious timeline for the NZ$1.4 billion programme
Published field
lesson · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
The 9 September 2025 report states officials conceded a finished system would be delayed to the end of 2027 as they announced a reset of the National Ticketing Solution, after an independent review disavowed an overly ambitious timeline for the $1.4 billion project.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. 1News — national ticketing system delayed again (9 Sep 2025)
Claim 6 clm-815431aec447907c descriptive
No ridership, revenue or boarding-time effect has been published for either the card or the contactless addition
Published field
lesson · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
The launch release and both press reports describe the payment options and the fare rules; none reports a measurement of patronage, fare revenue or dwell time.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. Auckland Transport — media release on contactless payments (Nov 2024)
  2. 1News — contactless payments from Sunday (14 Nov 2024)
  3. Cities Today — Auckland launches contactless payments (26 Nov 2024)
Claim 7 clm-f51393866da1651b quantitative
It went live on rail on 27 October 2012 and on ferries that November
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
AT: following the launch of AT HOP on trains on 27 October, the first phase for ferries goes live on Friday 30 November.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. Auckland Transport — AT HOP launches for ferries (29 Nov 2012)

Source dossiers and revision state

This layer records what is known about each source, what is still missing, and the exact snapshot this page is rendering. A missing date, archive or hash stays visible as missing.

unreviewed Revision 2026-10-05-p4-quality-run effective 2026-10-05 · created 2026-10-05

Awaiting operator and domain-expert review; publication of this revision implies neither.

sha256:6133926b87270abb0ef0ea11f0ae98319db5cc63b054f6d2fa8a1119841b4553
Revision history → Permanent version link → Machine-readable record → Evidence Constitution →
7
of 7 claims mapped
8
source dossiers
7
publication dates recorded
0
archives linked
0
exact locators
0
content captures hashed

Governance facts carried by the record

Operator
Auckland Transport (AT)
Actor types
city-government
Funding model
public
Funding description
Not recorded
Cost
Not recorded
Ownership
Not recorded
Decision rights
Not recorded
Exit conditions
Not recorded

8 source dossiers

Auckland Transport — statement on Snapper leaving the integrated ticketing project (Aug 2012) scoop.co.nz · 1 linked claim

Open original source ↗

Stable source ID
src-9917a455f1254cb2
Publisher
Name not classified · scoop.co.nz
Type / language
web-page · language not classified
Published
2012-08-24
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-10-05
Dossier created
2026-10-05
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Auckland Transport's statement on the supplier leaving the integrated ticketing project.

Descriptive only — not page/paragraph exact
Claims linked
Auckland Transport — media release on contactless payments (Nov 2024) at.govt.nz · 3 linked claims

Open original source ↗

Stable source ID
src-1b95877f1743a1ca
Publisher
Name not classified · at.govt.nz
Type / language
web-page · language not classified
Published
2024-11-17
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-10-05
Dossier created
2026-10-05
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Operator source for the open-loop launch across bus, train and ferry, and for concession holders having to keep using AT HOP.

Descriptive only — not page/paragraph exact
Claims linked
1News — contactless payments from Sunday (14 Nov 2024) 1news.co.nz · 2 linked claims

Open original source ↗

Stable source ID
src-6049b10526f9ebc4
Publisher
Name not classified · 1news.co.nz
Type / language
web-page · language not classified
Published
2024-11-14
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-10-05
Dossier created
2026-10-05
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Establishes the actual start date of 17 November 2024 and the adult-fare-only limitation.

Descriptive only — not page/paragraph exact
Claims linked
Cities Today — Auckland launches contactless payments (26 Nov 2024) cities-today.com · 4 linked claims

Open original source ↗

Stable source ID
src-2e8e99ad1ce3ee37
Publisher
Name not classified · cities-today.com
Type / language
web-page · language not classified
Published
2024-11-26
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-10-05
Dossier created
2026-10-05
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Source for the NZ$50 seven-day fare cap remaining AT HOP-only.

Descriptive only — not page/paragraph exact
Claims linked
1News — national ticketing system delayed again (9 Sep 2025) 1news.co.nz · 1 linked claim

Open original source ↗

Stable source ID
src-362370b9ae9a2c0a
Publisher
Name not classified · 1news.co.nz
Type / language
web-page · language not classified
Published
2025-09-09
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-10-05
Dossier created
2026-10-05
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Currency check: the National Ticketing Solution meant to replace AT HOP is now targeted for the end of 2027, not 2026.

Descriptive only — not page/paragraph exact
Claims linked
Auckland Transport — AT HOP launches for ferries (29 Nov 2012) scoop.co.nz · 1 linked claim

Open original source ↗

Stable source ID
src-5a0443a3d2ccb734
Publisher
Name not classified · scoop.co.nz
Type / language
web-page · language not classified
Published
2012-11-29
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-10-05
Dossier created
2026-10-05
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Auckland Transport release: AT HOP launched on trains on 27 October 2012; the first ferry phase goes live on Friday 30 November 2012.

Descriptive only — not page/paragraph exact
Claims linked
Auckland Transport — AT HOP cracks 200,000 (19 Feb 2014) scoop.co.nz · 1 linked claim

Open original source ↗

Stable source ID
src-b281b3320eec50d4
Publisher
Name not classified · scoop.co.nz
Type / language
web-page · language not classified
Published
2014-02-19
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-10-05
Dossier created
2026-10-05
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Auckland Transport release: more than 200,000 AT HOP cards in use, with 95 per cent of the roll-out complete and the remainder due by the end of March 2014.

Descriptive only — not page/paragraph exact
Claims linked
Auckland Transport — 7-day fare cap for Auckland public transport at.govt.nz · background

Open original source ↗

Stable source ID
src-8da5a203352a7686
Publisher
Name not classified · at.govt.nz
Type / language
web-page · language not classified
Published
Not recorded
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-10-05
Dossier created
2026-10-05
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

The NZ$50 seven-day cap applies to trips on an AT HOP card; it is not available with contactless payments, which get the NZ$20 daily cap instead.

Descriptive only — not page/paragraph exact
Claims linked
Background source; no baseline claim points here
Known limits of this file
  • Publisher names and source languages have not yet been classified; domains are recorded without guessing.
  • Existing source notes are descriptive locators, not page- or paragraph-exact citations.
  • A missing archive, publication date or content hash is shown as null rather than inferred.
  • The project-level evidence grade ranks the strongest source in the entry; it is not a truth score for every claim.