1001 Smart Cities
🇵🇱 Warsaw

Veolia's Remote-Controlled District Heating Network in Warsaw

🤖 AI-generated summary · ◆ 26 sourced claims · 🔎 Last verified

This overview was generated with AI from the public sources listed below and checked against them before publication. It has not had a complete human fact-check — treat it as a starting point and follow the sources.

26 sourced claims on this page, none individually verified yet — turn on “Sources in the text” to see each one.

How this atlas is made · What “last verified” means · What “source-checked” means · The full record behind this page

Warsaw sold its heat network in 2011. The buyer wired up the substations and says failures fell, but nobody has shown how much the data did and how much the new pipes did.

Outcome🔄 Ongoing
Evidence📊 Independent
what does this mean?The strongest source is an independent non-academic evaluation: an audit office, a government or EU review, or an NGO. It grades who did the looking — not how well the project went. All four grades →
Run byVeolia Energia Warszawa S.A. (private owner and operator of the municipal network since 2011; formerly SPEC, then Dalkia Warszawa); heat produced mainly by ORLEN Termika; tariffs approved by the Energy Regulatory Office (URE)
Scale🏙️ City-wide
FundingIntelligent Heating Network (ISC) 1.0: 52 million złoty, 30% co-financed by NFOŚiGW. ISC 2.0: nearly 65 million złoty, of which a grant of nearly 31 million złoty from NFOŚiGW. Veolia states it invests about 100 million złoty a year in the network.

Part of 1001 Smart Cities — 1,216 documented projects · 🏙️ 8 more in Warsaw · 🌡️ Heat & cooling guide · ⚡ Energy projects

Warsaw's district heating network, about 1,878 km of pipe serving some 19,000 buildings and 80% of the city's heat needs, belongs to a private company, Veolia Energia Warszawa. In 2011 the city sold 85% of its municipal heat utility SPEC to Dalkia, whose Warsaw company is now Veolia Energia Warszawa, for 1.44 billion złoty. The network buys its heat from seven sources, among them combined heat and power plants that ORLEN Termika operates in Warsaw; the national regulator URE approves each company's tariff. Between 2015 and 2017 Veolia put three pumping stations, 79 heating chambers and 2,500 substations under remote control from a single dispatch centre, whose display wall maps network parameters and potential failure points. A second phase, part-funded by a national grant, covers 5,814 substations and is due to finish by the end of 2027.

Live 📅 since 2015

📊 Impact

The Supreme Audit Office (NIK) found that heat lost in the network fell from 13.9% of heat consumed in 2015 to 10.9% in 2020, one of the lowest shares among the municipalities it audited but above the 4% that government documents call desirable. Veolia reports 43% fewer failures in 2024 than in 2013 and credits the first remote-control phase with 14% lower heat losses and 40% fewer failures over nine years, without a method separating the digital layer from pipe replacement; almost 60% of the network is now factory-insulated pipe. A local news count gives 408 failures in 2013 and 319 in 2025, 24% of them unexpected. On 11 December 2019 a burst transmission main scalded two people and lowered pressure and temperature across Warsaw until other plants took over; after further failures in January 2021 a deputy climate minister set up a working group on the network's privatisation, while Veolia and the heat producer PGNiG Termika disputed whether a fault at the Żerań plant was to blame.

🎓 Lesson

Selling a network does not sell the duty to plan around it: NIK found that Warsaw adopted heat-supply planning assumptions in 2003 and replaced them only in August 2020, with a document that names no concrete tasks for anyone. Remote control shows a dispatcher which substation misbehaves, but in 2019 the cause of poor return-water cooling was still established by sending a fitter to the building. When an operator credits its digital programme with fewer failures, ask how that effect was separated from the pipes it replaced at the same time.

⚡ EnergyHeat & coolingSmart grid & energySensors & IoT

Sources

↗ Miasto Stołeczne Warszawa — Plan zarządzania kryzysowego: awaria ciepłownicza (2023 edition)Published 2023Chapter of the City of Warsaw's crisis management plan on heating failures: Veolia Energia Warszawa (formerly Dalkia Warszawa) owns the municipal network of about 1,878 km, supplies about 19,000 buildings through 18,520 substations and covers 80% of the city's heat needs; the system draws on seven heat sources.
↗ Gazeta Prawna — Radni zgodzili się na sprzedaż akcji SPECPublished 25 August 2011The Warsaw city council approves, 32 votes to 22, the sale of 85% of the municipal heat company SPEC to Dalkia Polska for 1.44 billion złoty; the remaining 15% goes to employees free of charge.
↗ money.pl — Morawiecki wypomina Warszawie prywatyzację spółkiPublished 10 July 2020Recounts the 2011 sale of SPEC as the prime minister attacks it in an election campaign; identifies Veolia Energia Warszawa as the former Dalkia Warszawa and notes the European Commission also approved the sale.
↗ URE — Decision approving the heat tariff of Veolia Energia Warszawa (22 Dec 2023)The President of the Energy Regulatory Office approves Veolia Energia Warszawa's heat tariff for one year, citing the duty to balance the interests of end users connected to Warsaw's municipal network.
↗ URE — Decision approving the heat tariff of ORLEN Termika (14 Mar 2025)The regulator approves the heat tariff of ORLEN Termika, which operates combined heat and power plants in Warsaw and Pruszków, and refers to Veolia Energia Warszawa as the distributor of Warsaw's municipal heating network.
Show 9 more sourcesShow fewer
↗ Gramwzielone.pl — W Warszawie powstanie inteligentna sieć ciepłowniczaPublished 25 February 2015Relays Veolia's announcement of the Intelligent Heating Network (ISC): 52 million złoty, 30% co-financed by NFOŚiGW, remote control of 3 pumping stations, 79 heating chambers and 2,500 substations, previously adjusted by hand on site; completion planned by mid-2017.
↗ Gramwzielone.pl — Inteligentna Sieć Ciepłownicza w Warszawie na końcowym etapiePublished 29 June 2017Veolia reports the final phase of ISC: the network is managed from one decision centre, a new display wall in the dispatch room shows network parameters including potential failure locations, and the system suggests solutions from current and historical data.
↗ NFOŚiGW — NFOŚiGW pomaga w digitalizacji systemów ciepłowniczychPublished 19 November 2024The national environment fund signs a grant of nearly 31 million złoty for Veolia's Intelligent Heating Network 2.0 (total nearly 65 million złoty): close to 6,000 controllers, completion planned by the end of 2027.
↗ Veolia Energia Warszawa — Rekordowe wyniki efektywności warszawskiej sieci ciepłowniczejPublished 18 June 2025Operator release: failures in 2024 were 43% fewer than in 2013; ISC 2.0 covers 5,814 substations and 14 chambers; the company credits ISC 1.0 with 14% lower heat losses and 40% fewer failures over nine years; almost 60% of the network is factory-insulated pipe. No method is given for any of the figures.
↗ NIK — Rozwój efektywnych systemów ciepłowniczych (audit P/21/020)Published 9 March 2023Supreme Audit Office report on district heating in audited municipalities, 2016 to mid-2021: Warsaw's heat losses fell from 13.9% to 10.9% of heat consumed between 2015 and 2020, above the 4% government documents call desirable; the city updated its 2003 heat-supply planning assumptions only in August 2020, and that document names no concrete tasks.
↗ Miejski Reporter — Mniej awarii i więcej prewencji. Tak działa kontrola sieci ciepłowniczejPublished 1 February 2026Local news report on the operator's prevention unit and leak-detection methods (acoustic geophones, correlators): 408 network failures in 2013 and 319 in 2025, of which 24% were unexpected.
↗ RMF24 — Ogromna awaria ciepłownicza w WarszawiePublished 11 December 2019A transmission main bursts near Powsińska Street: two people scalded, lower pressure and temperature across Warsaw until the Żerań and Kawęczyn plants took over and the effects were confined to half the city.
↗ WNP.pl (PAP) — Veolia odpiera zarzuty OzdobyPublished 19 January 2021After a series of January 2021 failures a deputy climate minister announces a working group on the privatisation of Warsaw's network; Veolia blames temperature swings from a fault at PGNiG Termika's Żerań plant, which PGNiG Termika rejects.
↗ Instal — Analiza przyczyn niezadowalającego schładzania wody sieciowej powrotnej w węzłach cieplnychPublished November 2019Paper by a Veolia Energia Warszawa engineer and two Warsaw University of Technology researchers using measurement data from Warsaw substations (PI System): about 3-4% of substations cool return water unsatisfactorily, and the cause is currently established only after a fitter visits the substation; it proposes on-line diagnostic algorithms.

📅 How old is the evidence?

Two clocks, kept apart: when this entry’s sources were published, and what has happened to its record in the atlas. Documented span: since 2015. 14 of 14 sources carry a publication date, from 25 August 2011 to 1 February 2026.

When the sources were published

  1. Gazeta Prawna · pressGazeta Prawna — Radni zgodzili się na sprzedaż akcji SPEC
  2. Gramwzielone.pl · pressGramwzielone.pl — W Warszawie powstanie inteligentna sieć ciepłownicza
  3. Gramwzielone.pl · pressGramwzielone.pl — Inteligentna Sieć Ciepłownicza w Warszawie na końcowym etapie
  4. Instal · researchInstal — Analiza przyczyn niezadowalającego schładzania wody sieciowej powrotnej w węzłach cieplnych
  5. RMF24 · pressRMF24 — Ogromna awaria ciepłownicza w Warszawie
  6. money.pl · pressmoney.pl — Morawiecki wypomina Warszawie prywatyzację spółki
  7. WNP.pl · pressWNP.pl (PAP) — Veolia odpiera zarzuty Ozdoby
  8. Miasto Stołeczne Warszawa (Stołeczne Centrum Bezpieczeństwa) · city governmentMiasto Stołeczne Warszawa — Plan zarządzania kryzysowego: awaria ciepłownicza (2023 edition)
Show 6 more dated sourcesShow fewer
  1. Najwyższa Izba Kontroli (NIK) · oversight bodyNIK — Rozwój efektywnych systemów ciepłowniczych (audit P/21/020)
  2. Urząd Regulacji Energetyki (URE) · national governmentURE — Decision approving the heat tariff of Veolia Energia Warszawa (22 Dec 2023)
  3. Narodowy Fundusz Ochrony Środowiska i Gospodarki Wodnej (NFOŚiGW) · national governmentNFOŚiGW — NFOŚiGW pomaga w digitalizacji systemów ciepłowniczych
  4. Urząd Regulacji Energetyki (URE) · national governmentURE — Decision approving the heat tariff of ORLEN Termika (14 Mar 2025)
  5. Veolia Energia Warszawa · operatorVeolia Energia Warszawa — Rekordowe wyniki efektywności warszawskiej sieci ciepłowniczej
  6. Miejski Reporter · pressMiejski Reporter — Mniej awarii i więcej prewencji. Tak działa kontrola sieci ciepłowniczej

Every source, with links ↑

What happened to this record

  1. Entered the record
  2. Sources last read

Every revision, permanent →

Show your work What this page rests on and what it can’t tell you · all 26 claims with their sources · the forensic record

Evidence file · public beta 26 addressable claims, 14 source dossiers, one permanent baseline. The file is unreviewed — an AI-assisted structural migration, not a human or expert endorsement. Every revision keeps a permanent copy under revision history.

Inspect the claims, one by one — verbatim text, sources and caveats for all 26

The text below is copied verbatim from the published record. Each claim names the source dossiers that carry it; caveats stay attached to the claim they qualify.

Claim 1 clm-c8b83783b40ab9cd quantitative
about 1,878 km of pipe serving some 19,000 buildings and 80% of the city's heat needs
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
The city's crisis plan gives the network length as about 1,878 km, says Veolia supplies about 19,000 buildings and that the municipal system covers 80% of the city's heat needs.
Caveat
The operator itself rounds the length to nearly 1,900 km; the figure grows by several kilometres a year.

Sources carrying this claim

  1. Miasto Stołeczne Warszawa — Plan zarządzania kryzysowego: awaria ciepłownicza (2023 edition)
Claim 2 clm-75497be1493b9c26 descriptive
belongs to a private company, Veolia Energia Warszawa
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
The city's crisis plan names Veolia Energia Warszawa as owner of the municipal heating network.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. Miasto Stołeczne Warszawa — Plan zarządzania kryzysowego: awaria ciepłownicza (2023 edition)
Claim 3 clm-f7f3ac080c4308ca quantitative
In 2011 the city sold 85% of its municipal heat utility SPEC to Dalkia
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
The council approved the sale of 85% of SPEC's shares to Dalkia in August 2011; money.pl confirms the 85% stake was bought and that the European Commission also approved the sale.
Caveat
The remaining 15% of shares went to employees free of charge.

Sources carrying this claim

  1. Gazeta Prawna — Radni zgodzili się na sprzedaż akcji SPEC
  2. money.pl — Morawiecki wypomina Warszawie prywatyzację spółki
Claim 4 clm-fc85ac3fcf73958a descriptive
whose Warsaw company is now Veolia Energia Warszawa
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
money.pl states that Veolia Energia Warszawa operated a few years earlier as Dalkia Warszawa; the city's plan writes 'Veolia Energia Warszawa S.A. (dawniej Dalkia Warszawa S.A.)'.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. money.pl — Morawiecki wypomina Warszawie prywatyzację spółki
  2. Miasto Stołeczne Warszawa — Plan zarządzania kryzysowego: awaria ciepłownicza (2023 edition)
Claim 5 clm-86f34aebf3b816b0 quantitative
for 1.44 billion złoty
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
The council report gives the price of 1.44 billion złoty for the 85% stake.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. Gazeta Prawna — Radni zgodzili się na sprzedaż akcji SPEC
Claim 6 clm-3ff9dc6d43f4dfe5 descriptive
The network buys its heat from seven sources
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
The crisis plan lists seven heat sources feeding the municipal system, including the Siekierki and Żerań CHP plants.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. Miasto Stołeczne Warszawa — Plan zarządzania kryzysowego: awaria ciepłownicza (2023 edition)
Claim 7 clm-85c55b3415b4f968 descriptive
combined heat and power plants that ORLEN Termika operates in Warsaw
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
The regulator's 2025 decision on ORLEN Termika refers to the combined heat and power plants the company operates in Warsaw and Pruszków.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. URE — Decision approving the heat tariff of ORLEN Termika (14 Mar 2025)
Claim 8 clm-ecc95d68e1eb319c descriptive
the national regulator URE approves each company's tariff
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
Two decisions of the President of URE approve, for one year each, the heat tariffs of Veolia Energia Warszawa (December 2023) and ORLEN Termika (March 2025).
Caveat
The find string appears in both decisions.

Sources carrying this claim

  1. URE — Decision approving the heat tariff of Veolia Energia Warszawa (22 Dec 2023)
  2. URE — Decision approving the heat tariff of ORLEN Termika (14 Mar 2025)
Claim 9 clm-5b05932548c8cf6b quantitative
Between 2015 and 2017 Veolia put three pumping stations, 79 heating chambers and 2,500 substations under remote control
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
The project was announced in February 2015 with completion planned by mid-2017; the June 2017 report of its final phase names remote control of three pumping stations, 79 heating chambers and 2,500 substations.
Caveat
Both reports relay the operator's own statements.

Sources carrying this claim

  1. Gramwzielone.pl — W Warszawie powstanie inteligentna sieć ciepłownicza
  2. Gramwzielone.pl — Inteligentna Sieć Ciepłownicza w Warszawie na końcowym etapie
Claim 10 clm-1df534833cadb19a descriptive
from a single dispatch centre, whose display wall maps network parameters and potential failure points
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
The 2017 report says management runs from one decision centre and the new display wall in the dispatch room shows a map of network parameters including potential failure locations.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. Gramwzielone.pl — Inteligentna Sieć Ciepłownicza w Warszawie na końcowym etapie
Claim 11 clm-077883c7f09e519f quantitative
A second phase, part-funded by a national grant, covers 5,814 substations
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
NFOŚiGW reports its grant for Intelligent Heating Network 2.0; Veolia's 2025 release gives its scope as 5,814 substations and 14 chambers.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. NFOŚiGW — NFOŚiGW pomaga w digitalizacji systemów ciepłowniczych
  2. Veolia Energia Warszawa — Rekordowe wyniki efektywności warszawskiej sieci ciepłowniczej
Claim 12 clm-4627d07e77ac7a9e quantitative
is due to finish by the end of 2027
Published field
snippet · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
The fund states that completion is planned by the end of 2027.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. NFOŚiGW — NFOŚiGW pomaga w digitalizacji systemów ciepłowniczych
Claim 13 clm-5ac278f416bb775a quantitative
heat lost in the network fell from 13.9% of heat consumed in 2015 to 10.9% in 2020
Published field
impact · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
NIK's infographic of heat losses as a share of heat consumed shows Warsaw at 13.9% in 2015 and 10.9% in 2020, a fall of 3.0 points.
Caveat
The audit office reports the figure; it does not evaluate the remote-control system itself.

Sources carrying this claim

  1. NIK — Rozwój efektywnych systemów ciepłowniczych (audit P/21/020)
Claim 14 clm-23c17f8afbcc1cd4 descriptive
one of the lowest shares among the municipalities it audited
Published field
impact · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
NIK lists Warsaw (10.9%) among the municipalities with the lowest loss share in 2020, after Nowy Sącz, Pszczyna and Kielce.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. NIK — Rozwój efektywnych systemów ciepłowniczych (audit P/21/020)
Claim 15 clm-7414184c9cfa049a quantitative
above the 4% that government documents call desirable
Published field
impact · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
NIK states that at the end of 2020 the loss share in every audited municipality exceeded the desirable level of 4% named in government documents.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. NIK — Rozwój efektywnych systemów ciepłowniczych (audit P/21/020)
Claim 16 clm-642a79501d1d7625 quantitative
Veolia reports 43% fewer failures in 2024 than in 2013
Published field
impact · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
The operator's 2025 release states the number of failures fell by 43% in 2024 compared with 2013.
Caveat
Operator figure; the release does not define what counts as a failure.

Sources carrying this claim

  1. Veolia Energia Warszawa — Rekordowe wyniki efektywności warszawskiej sieci ciepłowniczej
Claim 17 clm-f71ce9fd39c52036 quantitative
credits the first remote-control phase with 14% lower heat losses and 40% fewer failures over nine years
Published field
impact · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
Veolia's chief executive attributes these reductions to the ISC 1.0 project.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. Veolia Energia Warszawa — Rekordowe wyniki efektywności warszawskiej sieci ciepłowniczej
Claim 18 clm-7a0f5f920fb419c1 descriptive
without a method separating the digital layer from pipe replacement
Published field
impact · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
The release gives the ISC figures without baseline years, a control or any method, while the same release reports the replacement of old channel pipes with pre-insulated pipe over the same period; there is no passage to quote for an absence.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. Veolia Energia Warszawa — Rekordowe wyniki efektywności warszawskiej sieci ciepłowniczej
Claim 19 clm-9144a9bf43dc2b43 quantitative
almost 60% of the network is now factory-insulated pipe
Published field
impact · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
The operations director says almost 60% of the network length is factory-insulated pipe.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. Veolia Energia Warszawa — Rekordowe wyniki efektywności warszawskiej sieci ciepłowniczej
Claim 20 clm-c707e673d345c289 quantitative
A local news count gives 408 failures in 2013 and 319 in 2025, 24% of them unexpected
Published field
impact · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
The local report gives 408 incidents in 2013 and 319 in 2025 and says only 24% of the 2025 failures were unexpected.
Caveat
The report does not name the source of its figures, which match the operator's own reporting categories.

Sources carrying this claim

  1. Miejski Reporter — Mniej awarii i więcej prewencji. Tak działa kontrola sieci ciepłowniczej
Claim 21 clm-95b5f664a073df64 quantitative
On 11 December 2019 a burst transmission main scalded two people and lowered pressure and temperature across Warsaw until other plants took over
Published field
impact · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
RMF24 reports the 11 December 2019 failure near Powsińska Street: two people scalded ('W wyniku awarii ucierpiały dwie osoby'), lower pressure and temperature felt across Warsaw at noon, the Żerań and Kawęczyn plants raising output to take over the areas fed from Siekierki.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. RMF24 — Ogromna awaria ciepłownicza w Warszawie
Claim 22 clm-10b16d840eceaefa quantitative
after further failures in January 2021 a deputy climate minister set up a working group on the network's privatisation
Published field
impact · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
PAP reports that deputy climate minister Jacek Ozdoba announced a working group on the privatisation of the capital's heating network after the recent failures.
Caveat
No findings of the working group were located.

Sources carrying this claim

  1. WNP.pl (PAP) — Veolia odpiera zarzuty Ozdoby
Claim 23 clm-e295713956ea47eb descriptive
Veolia and the heat producer PGNiG Termika disputed whether a fault at the Żerań plant was to blame
Published field
impact · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
Veolia blamed temperature swings in water from the Żerań plant after a fault there; PGNiG Termika said the network failures had no connection with it.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. WNP.pl (PAP) — Veolia odpiera zarzuty Ozdoby
Claim 24 clm-7822a015df213b71 quantitative
Warsaw adopted heat-supply planning assumptions in 2003 and replaced them only in August 2020
Published field
lesson · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
NIK reports that after adopting heat-supply planning assumptions on 3 October 2003, the city contracted an update only in 2015 and adopted it by council resolution on 27 August 2020, and calls this improper planning and risk management.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. NIK — Rozwój efektywnych systemów ciepłowniczych (audit P/21/020)
Claim 25 clm-a5f5d99f54262021 descriptive
with a document that names no concrete tasks for anyone
Published field
lesson · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
NIK quotes the 2020 assumptions' own introduction: they indicate no concrete material or organisational undertakings to be carried out by anyone; NIK does not accept the city's argument that this is not their purpose.
Caveat
No claim-specific caveat recorded

Sources carrying this claim

  1. NIK — Rozwój efektywnych systemów ciepłowniczych (audit P/21/020)
Claim 26 clm-0e6837bbbed60dba quantitative
in 2019 the cause of poor return-water cooling was still established by sending a fitter to the building
Published field
lesson · verbatim
Mapping
mapped · no interpretation or interpolation added by this file
What the mapping says
The 2019 paper, using Warsaw substation data, states that the cause of insufficient cooling is currently determined after an intervention, a visit to the substation, and proposes on-line algorithms instead.
Caveat
One co-author works for the operator.

Sources carrying this claim

  1. Instal — Analiza przyczyn niezadowalającego schładzania wody sieciowej powrotnej w węzłach cieplnych
Forensic record — source dossiers, gaps, hashes and the exact revision this page renders

This layer records what is known about each source, what is still missing, and the exact snapshot this page is rendering. A missing date, archive or hash stays visible as missing.

unreviewed Revision 2026-10-17-baseline effective 2026-10-17 · created 2026-10-17

Awaiting operator and domain-expert review; publication of this revision implies neither.

sha256:ad4267833704205bccf39a100473f845f1108b055e0ab43db24222bfe4ced65a
Revision history → Permanent version link → Machine-readable record → Evidence Constitution →
26
of 26 claims mapped
14
source dossiers
12
publication dates recorded
0
archives linked
0
exact locators
0
content captures hashed

Governance facts carried by the record

Operator
Veolia Energia Warszawa S.A. (private owner and operator of the municipal network since 2011; formerly SPEC, then Dalkia Warszawa); heat produced mainly by ORLEN Termika; tariffs approved by the Energy Regulatory Office (URE)
Actor types
utility, private
Funding model
mixed
Funding description
Intelligent Heating Network (ISC) 1.0: 52 million złoty, 30% co-financed by NFOŚiGW. ISC 2.0: nearly 65 million złoty, of which a grant of nearly 31 million złoty from NFOŚiGW. Veolia states it invests about 100 million złoty a year in the network.
Cost
Not recorded
Ownership
Not recorded
Decision rights
Not recorded
Exit conditions
Not recorded

14 source dossiers

Miasto Stołeczne Warszawa — Plan zarządzania kryzysowego: awaria ciepłownicza (2023 edition) bip.um.warszawa.pl · 4 linked claims

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src-f73ef44eecc0f32c
Publisher
Name not classified · bip.um.warszawa.pl
Type / language
web-page · language not classified
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Not recorded
Updated
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Source last checked
No source-level check date
Record last verified
2026-10-17
Dossier created
2026-10-17
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Chapter of the City of Warsaw's crisis management plan on heating failures: Veolia Energia Warszawa (formerly Dalkia Warszawa) owns the municipal network of about 1,878 km, supplies about 19,000 buildings through 18,520 substations and covers 80% of the city's heat needs; the system draws on seven heat sources.

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Gazeta Prawna — Radni zgodzili się na sprzedaż akcji SPEC gazetaprawna.pl · 2 linked claims

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Stable source ID
src-9040202ed7496739
Publisher
Name not classified · gazetaprawna.pl
Type / language
web-page · language not classified
Published
2011-08-25
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-10-17
Dossier created
2026-10-17
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The Warsaw city council approves, 32 votes to 22, the sale of 85% of the municipal heat company SPEC to Dalkia Polska for 1.44 billion złoty; the remaining 15% goes to employees free of charge.

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money.pl — Morawiecki wypomina Warszawie prywatyzację spółki money.pl · 2 linked claims

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Stable source ID
src-41db6c63bce774ec
Publisher
Name not classified · money.pl
Type / language
web-page · language not classified
Published
2020-07-10
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-10-17
Dossier created
2026-10-17
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Recounts the 2011 sale of SPEC as the prime minister attacks it in an election campaign; identifies Veolia Energia Warszawa as the former Dalkia Warszawa and notes the European Commission also approved the sale.

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URE — Decision approving the heat tariff of Veolia Energia Warszawa (22 Dec 2023) bip.ure.gov.pl · 1 linked claim

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Stable source ID
src-6282c9990b15ebfd
Publisher
Name not classified · bip.ure.gov.pl
Type / language
pdf · language not classified
Published
2023-12-22
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-10-17
Dossier created
2026-10-17
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The President of the Energy Regulatory Office approves Veolia Energia Warszawa's heat tariff for one year, citing the duty to balance the interests of end users connected to Warsaw's municipal network.

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URE — Decision approving the heat tariff of ORLEN Termika (14 Mar 2025) bip.ure.gov.pl · 2 linked claims

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Stable source ID
src-a256c0ba32dee47a
Publisher
Name not classified · bip.ure.gov.pl
Type / language
pdf · language not classified
Published
2025-03-14
Updated
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Source last checked
No source-level check date
Record last verified
2026-10-17
Dossier created
2026-10-17
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The regulator approves the heat tariff of ORLEN Termika, which operates combined heat and power plants in Warsaw and Pruszków, and refers to Veolia Energia Warszawa as the distributor of Warsaw's municipal heating network.

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Gramwzielone.pl — W Warszawie powstanie inteligentna sieć ciepłownicza gramwzielone.pl · 1 linked claim

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Stable source ID
src-71437490b927639d
Publisher
Name not classified · gramwzielone.pl
Type / language
web-page · language not classified
Published
2015-02-25
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-10-17
Dossier created
2026-10-17
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Relays Veolia's announcement of the Intelligent Heating Network (ISC): 52 million złoty, 30% co-financed by NFOŚiGW, remote control of 3 pumping stations, 79 heating chambers and 2,500 substations, previously adjusted by hand on site; completion planned by mid-2017.

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Gramwzielone.pl — Inteligentna Sieć Ciepłownicza w Warszawie na końcowym etapie gramwzielone.pl · 2 linked claims

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Stable source ID
src-721d6cf46c17578a
Publisher
Name not classified · gramwzielone.pl
Type / language
web-page · language not classified
Published
2017-06-29
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-10-17
Dossier created
2026-10-17
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Open the recorded source note

Veolia reports the final phase of ISC: the network is managed from one decision centre, a new display wall in the dispatch room shows network parameters including potential failure locations, and the system suggests solutions from current and historical data.

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NFOŚiGW — NFOŚiGW pomaga w digitalizacji systemów ciepłowniczych gov.pl · 2 linked claims

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Stable source ID
src-d03caf17193b08a8
Publisher
Name not classified · gov.pl
Type / language
web-page · language not classified
Published
2024-11-19
Updated
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No source-level check date
Record last verified
2026-10-17
Dossier created
2026-10-17
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Open the recorded source note

The national environment fund signs a grant of nearly 31 million złoty for Veolia's Intelligent Heating Network 2.0 (total nearly 65 million złoty): close to 6,000 controllers, completion planned by the end of 2027.

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Veolia Energia Warszawa — Rekordowe wyniki efektywności warszawskiej sieci ciepłowniczej energiadlawarszawy.pl · 5 linked claims

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Stable source ID
src-e2ff128b6b2b83a7
Publisher
Name not classified · energiadlawarszawy.pl
Type / language
web-page · language not classified
Published
2025-06-18
Updated
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No source-level check date
Record last verified
2026-10-17
Dossier created
2026-10-17
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Operator release: failures in 2024 were 43% fewer than in 2013; ISC 2.0 covers 5,814 substations and 14 chambers; the company credits ISC 1.0 with 14% lower heat losses and 40% fewer failures over nine years; almost 60% of the network is factory-insulated pipe. No method is given for any of the figures.

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NIK — Rozwój efektywnych systemów ciepłowniczych (audit P/21/020) nik.gov.pl · 5 linked claims

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Stable source ID
src-a5e7dfc1fe586e81
Publisher
Name not classified · nik.gov.pl
Type / language
pdf · language not classified
Published
2023-03-09
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-10-17
Dossier created
2026-10-17
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Supreme Audit Office report on district heating in audited municipalities, 2016 to mid-2021: Warsaw's heat losses fell from 13.9% to 10.9% of heat consumed between 2015 and 2020, above the 4% government documents call desirable; the city updated its 2003 heat-supply planning assumptions only in August 2020, and that document names no concrete tasks.

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Miejski Reporter — Mniej awarii i więcej prewencji. Tak działa kontrola sieci ciepłowniczej miejskireporter.pl · 1 linked claim

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Stable source ID
src-b3599d8c42ec45d5
Publisher
Name not classified · miejskireporter.pl
Type / language
web-page · language not classified
Published
2026-02-01
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-10-17
Dossier created
2026-10-17
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No local capture recorded
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Local news report on the operator's prevention unit and leak-detection methods (acoustic geophones, correlators): 408 network failures in 2013 and 319 in 2025, of which 24% were unexpected.

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RMF24 — Ogromna awaria ciepłownicza w Warszawie rmf24.pl · 1 linked claim

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Stable source ID
src-7fa3570e04c70977
Publisher
Name not classified · rmf24.pl
Type / language
web-page · language not classified
Published
2019-12-11
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-10-17
Dossier created
2026-10-17
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Open the recorded source note

A transmission main bursts near Powsińska Street: two people scalded, lower pressure and temperature across Warsaw until the Żerań and Kawęczyn plants took over and the effects were confined to half the city.

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WNP.pl (PAP) — Veolia odpiera zarzuty Ozdoby wnp.pl · 2 linked claims

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Stable source ID
src-ed72150c896d1ba1
Publisher
Name not classified · wnp.pl
Type / language
web-page · language not classified
Published
2021-01-19
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-10-17
Dossier created
2026-10-17
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Open the recorded source note

After a series of January 2021 failures a deputy climate minister announces a working group on the privatisation of Warsaw's network; Veolia blames temperature swings from a fault at PGNiG Termika's Żerań plant, which PGNiG Termika rejects.

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Instal — Analiza przyczyn niezadowalającego schładzania wody sieciowej powrotnej w węzłach cieplnych journals.pcz.pl · 1 linked claim

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Stable source ID
src-e5306e1317bebed9
Publisher
Name not classified · journals.pcz.pl
Type / language
web-page · language not classified
Published
Not recorded
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-10-17
Dossier created
2026-10-17
Retrieved copy
No local capture recorded
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No archived copy linked
Content hash
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Open the recorded source note

Paper by a Veolia Energia Warszawa engineer and two Warsaw University of Technology researchers using measurement data from Warsaw substations (PI System): about 3-4% of substations cool return water unsatisfactorily, and the cause is currently established only after a fitter visits the substation; it proposes on-line diagnostic algorithms.

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Known limits of this file
  • Publisher names and source languages have not yet been classified; domains are recorded without guessing.
  • Existing source notes are descriptive locators, not page- or paragraph-exact citations.
  • A missing archive, publication date or content hash is shown as null rather than inferred.
  • The project-level evidence grade ranks the strongest source in the entry; it is not a truth score for every claim.

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Explore the wider context

📟 A Reading Is Not a Decision📖 District heating📖 Prepaid metering📖 SCADA (supervisory control and data acquisition)
📎 Cite this project

1001 Smart Cities (2026). “Veolia's Remote-Controlled District Heating Network in Warsaw” — Warsaw, Poland. The Smart City Atlas. https://1001smartcities.org/projects/warsaw-district-heating-network/ (last verified 2026-10-17). Data: CC BY 4.0.

The underlying data is free to reuse with attribution — see the open data page.

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