🏛️ Governance

West Lake Smart Crowd & Traffic Management Platform

Since 2020, West Lake's management committee, its Hangzhou West Lake Big Data joint venture, and vendor Zhejiang Dahua have built AI cameras and IoT sensors that count crowds at bottlenecks like Broken Bridge, triggering vehicle and pedestrian diversion when thresholds are hit. China's Ministry of Culture and Tourism named the platform a national top-ten smart-tourism solution in January 2025.

Live 📅 since 2020 🤖 Uses AI ◆ Source-checked

🤖 AI-generated summary of the sources below — how this works · 🔎 Last verified

📊 Impact

Named one of China's 10 National Smart Tourism Top Solutions by the Ministry of Culture and Tourism (governance category), announced January 2025 — a formal ministry citation, not an independent performance audit.

🎓 Lesson

The public record here is a ministry citation and vendor case studies, not an independent measurement of whether crowding or congestion actually improved.

Evidence🏛️ Official
Scale🏘️ District

📖 Terms in this entry: Adaptive traffic signals · 15-minute city · ANPR (automatic number-plate recognition)

Sources

↗ Zhejiang Dahua Technology (vendor)Vendor release confirming the five-centre platform (compute, IoT sensing, video dispatch, event ops, geo-info); AI-based crowd/vehicle monitoring since 2020, starting with Broken Bridge crowds and Lingyin traffic.
↗ Ministry of Culture and Tourism (official notice)Official notice (办资源函〔2025〕46号, dated 2025-01-22) confirming 10 solutions were designated 2024 National Smart Tourism Top Solutions.
↗ China Tourism NewsConfirms West Lake's entry sits in the 'governance' category, describing integrated city-community-scenic-area management as the 'West Lake experience'.
↗ Tencent News (syndicating China Wealth Media Group)Confirms joint declarants: Hangzhou West Lake Big Data, the Scenic Area Administration Committee, and Dahua.
↗ Zhejiang OnlineConfirms a related sub-system: real-name, timed-slot booking for the Lingyin-Feilaifeng temple site via Alipay/WeChat mini-program, active November 2025.

This overview was generated with AI from the public sources listed above and checked against them before publication. It has not had a complete human fact-check — treat it as a starting point and follow the sources.

📎 Cite this project

1001 Smart Cities (2026). “West Lake Smart Crowd & Traffic Management Platform” — Hangzhou, China. The Smart City Atlas. https://1001smartcities.org/projects/hangzhou-west-lake-smart-tourism/ (last verified 2026-08-03). Data: CC BY 4.0.

The underlying data is free to reuse with attribution — see the open data page.

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