clm-bf0a558d0931de0b
descriptive
Sydney Water has trialled wireless smart meters that send hourly readings and let customers receive free leak alerts.
Permanent project revision
Revision 2026-09-27-popular-uplift-2 · effective 2026-09-27
Current revision. This is the snapshot used by the live entity page.
Popular-entry uplift: sources re-read and dated, full claim array, stale or unsupported passages corrected against the sources, and the 2026 status checked.
sha256:b87420d28332c3715f6492cd75e831125a5b1bcda897a7273e64c7f10349d848
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clm-bf0a558d0931de0b
descriptive
Sydney Water has trialled wireless smart meters that send hourly readings and let customers receive free leak alerts.
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quantitative
Sydney Water plans to replace 1.6 million mechanical meters across Greater Sydney
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quantitative
in January–February 2025, the utility was still using a market-sounding RFI to choose a prime-contractor delivery model for the mass replacement.
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quantitative
Sydney Water's leak-notification trials grew from 175 customers to 550, and by April 2023 3,200 customers could receive a notification
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quantitative
the utility reported an average saving of around 26 kilolitres by the second trial
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descriptive
Its own project manager said participants valued the alerts but were not keen to invest a lot of time and money in fixing leaks.
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descriptive
those who could not check for a leak themselves needed the utility's fix team
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quantitative
The mass replacement that would make such alerts routine across 1.6 million meters was still at the market-sounding stage in early 2025.
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sha256:b87420d28332c3715f6492cd75e831125a5b1bcda897a7273e64c7f10349d848
src-7815d51b7fa26433Sydney Water's own page: 1.6 million mechanical meters across Greater Sydney to be replaced over coming years, hourly wireless readings, and free leak alerts for customers registered with My Account.
src-a8983b7aaf333a32Government procurement listing for the January–February 2025 market-sounding RFI on a prime-contractor delivery model for the 1.6M-meter mass replacement.
src-0d61ad0c8d4779a9Industry-association report of a vendor-hosted webinar in which Sydney Water's digital metering project manager describes the leak-notification trials (175, then 550, then 3,200 customers by April 2023) and what customers did with the alerts.