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Osaka Metro tested facial-recognition ticket gates on its own staff from December 2019
Permanent project revision
Revision 2026-08-26-p1-quality-uplift · effective 2026-08-26
Superseded. A later revision exists: 2026-08-26-source-label-correction →
Created the first structured Evidence Passport with 10 claims and 7 source dossiers.
sha256:10df5b90c3e63defbe13c2fda837db3954183dbd1081efae45368950bd657323
add /evidencePassport — Added claim-level evidence mapping and source dossiers.add /revisionHistory — Established a permanent, hash-addressed baseline revision.The text below is copied verbatim from the published record. Each claim names the source dossiers that carry it; caveats stay attached to the claim they qualify.
clm-4ef3e04ad206d272
quantitative
Osaka Metro tested facial-recognition ticket gates on its own staff from December 2019
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then ran a trial with wheelchair users at Nagai station between December 2022 and February 2023 to check whether the cameras could read faces at seated height
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Public service began on 25 March 2025 at 130 of the network's 134 stations
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Registration is opt-in through the e METRO app
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the operator says the cameras run continuously but store no video
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only app-bought digital tickets work, not IC cards or commuter passes
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a reporter testing the gates in April 2025 saw no other passengers using them
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130 of Osaka Metro's 134 stations have walk-through facial recognition gates in public service since 25 March 2025
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Eligibility is limited to app-bought digital tickets; IC cards and commuter passes are not supported
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the reporter who travelled on it alone for three days in April 2025 named exactly that as what would have to change
This layer records what is known about each source, what is still missing, and the exact snapshot this page is rendering. A missing date, archive or hash stays visible as missing.
Awaiting operator and domain-expert review; publication of this revision implies neither.
sha256:10df5b90c3e63defbe13c2fda837db3954183dbd1081efae45368950bd657323
src-6f98ba09e84844aaOperator press release. Launch date, 130 of 134 stations, opt-in app registration, eligible digital tickets, and the statement that feature data is discarded after matching and bystanders are not stored.
src-973e6307bc7afb56Operator page for the trial that began 10 December 2019 with employees; names Takamisawa Cybernetics as gate manufacturer and Panasonic Connect as system builder.
src-454029418dc66656Partner organisation's release on the 1 December 2022 to 17 February 2023 trial, the first involving customers rather than staff, testing recognition accuracy at wheelchair face height.
src-7301d75e7a4cfbc7Supplier release, 5 January 2026. Confirms the deployment is still in service and the accessibility rationale (wheelchair users, luggage).
src-5521f8f3f517a1abIndependent Japanese tech press, 12 March 2025. Corroborates launch date and station count and independently reports the no-recording, discard-after-authentication data handling.
src-7b5bcde469552af3Independent hands-on report, April 2025. Confirms only certain app passes are eligible (no IC cards, commuter passes or contactless), and records that no other users were observed during testing.
src-267610e5331089c2Academic commentary (April 2025) that cites the rollout from outside the operator and criticises the normalisation of biometric infrastructure around Expo 2025. Opinion, not a regulatory finding.