clm-03b5c9bdac623120
descriptive
Johannesburg Water, a municipal entity of the City of Johannesburg, distributes water it buys in bulk from Rand Water
Permanent project revision
Revision 2026-10-11-reverify · effective 2026-10-11
Superseded. A later revision exists: 2026-10-13-editorial-decisions →
Deep Run 2026-10-11: every source re-read and dated, present-tense statements dated, claim array completed; impact: Misattributed quotation. The quoted sentence does not occur in the Auditor-General's report (full text searched for 'consistently reaching', 'over 45%', 'remained above'); it is GroundUp's own summary. The report itself carries 'Water losses R10,30bn (4 years more than 30% norm)' in the City of Johannesburg profile. The facts stand; the quotation marks were wrong. This replaces the entry's one existing claim passage.; snippet: Tense ahead of the source. The utility's release says it 'has initiated a project to retrofit' the flow controls and that they 'will automatically throttle reser
sha256:6fe7a6067a8aa4953370c860691e815aa284644aa671bc4e37269d359fd4e10a
replace /snapshot/projectFingerprint — Updated projectFingerprint to the current sourced project record.replace /snapshot/asOf — Updated asOf to the current sourced project record.replace /snapshot/claims — Updated claims to the current sourced project record.replace /snapshot/sources — Updated sources to the current sourced project record.The text below is copied verbatim from the published record. Each claim names the source dossiers that carry it; caveats stay attached to the claim they qualify.
clm-03b5c9bdac623120
descriptive
Johannesburg Water, a municipal entity of the City of Johannesburg, distributes water it buys in bulk from Rand Water
clm-f15d6b3f185b1d73
quantitative
Its own 2023/24 annual report put non-revenue water at 46.2 percent, roughly half of that physical leakage
clm-a705661ea66bf7b8
quantitative
By July 2026 it had commissioned 53 smart pressure controllers with 306 more being installed, fitted 225 acoustic noise loggers on critical pipelines, and begun retrofitting smart hydraulic flow controls on 28 high-consumption reservoirs and towers
clm-ba985d7b06627210
descriptive
the flow controls are to throttle reservoir outlets automatically at night to cut minimum night flow losses and rebuild storage before morning
clm-ad6c7ef9a64c7838
quantitative
Overnight throttling of supply between 21:00 and 04:00 has been in force since 14 November 2024 so that reservoirs can recover
clm-e987385078b80df7
quantitative
A 24-hour telemetry system with two staffed control rooms watches reservoirs and pump stations, as the utility described it in November 2024
clm-ca0f85487ac883a4
quantitative
The audited figure for 2024/25 was 44.8 percent, which the city called a modest improvement; the unaudited figure for 2025/26, given to Parliament in September 2026, was 47.1 percent
clm-a2150a9929634136
quantitative
The Auditor-General found losses above the national 30 percent norm for four straight years and notified the city of a material irregularity in December 2024
clm-a6e41b0ff75880c5
quantitative
When taps ran dry across Johannesburg in 2024 and 2025, both layers were implicated: Rand Water restricted bulk volumes to protect its own storage, while the city's reservoirs could not refill overnight
clm-7167709578735168
quantitative
The Auditor-General of South Africa, in the Consolidated General Report on Local Government Audit Outcomes 2024/25 (tabled 24 June 2026), recorded Johannesburg's water losses at R10.30-billion over four years, each of them above the 30% norm; GroundUp, reporting the publication, summarised the finding as losses that "remained above the 30% norm for the past four years, with recent levels consistently reaching over 45%"
clm-21761988c6ba0ed4
quantitative
Johannesburg Water's own 2023/24 annual report put non-revenue water at 46.2%, of which 24.8 percentage points were physical leakage, 9.7 commercial losses and 11.7 unbilled authorised consumption
clm-9a0aa327dbc86798
quantitative
The City's Integrated Annual Report 2024/25 put the audited figure for the year to June 2025 at 44.79% (R3.8-billion): physical losses 23.72% (R2-billion), commercial losses 9.22% (R790-million), unbilled authorised consumption 11.85% (R1-billion)
clm-9beda47344618771
quantitative
The Auditor-General's briefing to Parliament's public accounts committee on 29 May 2026 recorded material water losses of 45%, R2.8-billion, of which R2-billion was leaks
clm-6b1b734c27fceca5
quantitative
For 2025/26 the Department of Water and Sanitation told Parliament in September 2026 that unaudited non-revenue water was 47.1%, with physical losses estimated at R2.4-billion
clm-e256ffb1afd2cc70
quantitative
Johannesburg is fitting the same pressure-and-metering toolkit that took Istanbul from 22.3% to 18.6%
clm-068f25924a2ad133
quantitative
a network whose losses have not come down while the work was under way — 46.2 percent in 2023/24, 44.8 in 2024/25, an unaudited 47.1 in 2025/26
clm-641929b87d3eb92c
descriptive
the Auditor-General blamed deferred maintenance rather than missing sensors
clm-bb2e3eb3c32b6518
descriptive
Telemetry sets the repair priority; it does not do the repair.
This layer records what is known about each source, what is still missing, and the exact snapshot this page is rendering. A missing date, archive or hash stays visible as missing.
Awaiting operator and domain-expert review; publication of this revision implies neither.
sha256:6fe7a6067a8aa4953370c860691e815aa284644aa671bc4e37269d359fd4e10a
src-2ef9bb61a007e1b8Verifies the primary figure against the source document: "Johannesburg Water's 2023/24 annual report recorded a non-revenue water figure of 46.2%", with the breakdown 24.8% physical losses, 9.7% commercial losses, 11.7% unbilled authorised consumption. Also rates as correct the claim that the city replaced 17 km of pipe in 2023/24 against a stated need of 175 to 185 km a year.
src-4f36bfc7bf6cd3ccPress report of the Auditor-General's Consolidated General Report on Local Government Audit Outcomes 2024/25 on the day of publication: "Johannesburg has lost R10.3-billion worth of drinking water in four years"; the metro's losses "remained above the 30% norm for the past four years, with recent levels consistently reaching over 45%" (GroundUp's summary, not a quotation from the report); the AG's finding of a "failure to proactively maintain its water infrastructure"; material irregularity notified December 2024; the utility's ten-year, R64-billion strategy.
src-190d9c3647d190b4Reproduces Johannesburg Water's media release of the same day in full: 15 smart pressure controllers commissioned in 2023/24, 13 more by April 2025, a stated total of 53, 306 more being installed to the end of September 2026; 225 noise loggers installed, 125 more by October 2026; smart hydraulic flow controls being retrofitted on 28 high-consumption reservoirs and towers. Logan Munsamy, Senior Manager for Water Demand Management and Technical Metering, quoted on lowering minimum night flow losses.
src-4cfa5666aad527d7The utility's own statement of the instrumentation counts: 15 smart pressure controllers commissioned in 2023/24, a further 13 as of April 2025 "bringing the total to 53 units", 306 more procured and being installed to the end of September 2026; 225 noise loggers installed and 125 more planned by October 2026; a project initiated to retrofit smart hydraulic flow controls on the outlets of 28 high-consumption reservoirs and towers that "will automatically throttle reservoir outlets" to reduce minimum night flow losses. States that maintenance teams are deployed to repair the leaks the loggers detect.
src-1edc73a20337425cCurrent state and money: Executive Mayor Dada Morero on the city needing to reach 1 550 Ml/d to comply with Rand Water licence apportionment; R1.7-billion 2026 budget against a R27-billion infrastructure backlog; night-time throttling, bulk meter restrictions, pressure management and leak detection named as measures already under way.
src-4e63faca1f82f33bTelemetry layer, in the utility's own words at a briefing on 28 November 2024: "JW employs a 24-hour telemetry system with two control rooms staffed around the clock", monitoring "signals from reservoirs and pump stations, alerting staff to issues such as power failures or low water levels". Also attributes consumption misreading to ageing meters and says 22 reservoirs were identified as significant sources of leaks.
src-b73371ac38b4a6b7Independent academic on the bulk-versus-distribution split: Rand Water buys from the Department of Water and Sanitation, mainly from the Vaal Dam, and sells to the cities; "a mismatch between what's allocated by the national government and what's needed on the ground"; maintenance bill of R2-billion a year against R1-billion allocated; Lesotho Highlands Phase 2 eight years late. NOTE: this source's 49.2% non-revenue water and 279 l/person/day are GAUTENG PROVINCE figures and are deliberately not used as Johannesburg figures in this entry.
src-c3ff52ac7ca47e92The audit office's own report. City of Johannesburg profile: "Water losses R10,30bn (4 years more than 30% norm)". Material-irregularity box on Johannesburg Water: "the entity's failure to proactively maintain its water infrastructure", resulting in "frequent pipe bursts and deteriorating network reliability"; "we notified the accounting officer of an MI in December 2024". Also states that the eight metros' estimated water losses in 2024-25 totalled R9,89 billion (39% average).
src-7d1df91adaa553dcThe city's audited figures for the year to June 2025: non-revenue water 44.79% (R3.8 billion) against 46.18% (R3.9 billion) the year before, "a modest but important improvement"; water losses 32.94% (R2.8 billion); physical losses 23.72% (R2 billion) against 24.83% (R2.1 billion) in 2024; commercial losses 9.22% (R790 million) against 9.66%; unbilled authorised consumption 11.85% (R1 billion) against 11.69%. Johannesburg Water's section states "The audited 2024/25 non-revenue water is 44.8%" and lists pressure management, advanced leak detection and minimum-night-flow reduction among its water-demand measures.
src-2ef8a27219e8d01dSlides presented to Parliament's Standing Committee on Public Accounts: "Material water losses of (45%) – R2,8bn" at Johannesburg Water, of which "R2bn relates to losses attributable to leaks on the water network infrastructure" and "R790m was primarily due to illegal connections, metering inaccuracies and billing errors"; maintenance expenditure 4% against an 8% norm.
src-274483dd1bc737ecWritten reply: "Non-Revenue Water for the 2025/2026 fiscal year (un-audited) is 47.1% and equates to 295 146 398 kL"; physical losses estimated at 157 359 208 kL or R2.4 billion, commercial losses R939 million, unbilled authorised consumption R1,17 billion, valued at the Rand Water purchase rate; the city indicated a maintenance backlog of R9.1 billion. Identifies Johannesburg Water as the city's entity for water services.
src-3e352b1fcb7b1d50Reports the minister's briefing: Johannesburg Water to throttle supply between 21:00 and 04:00 from 14 November 2024 "until the system has fully recovered" so that reservoir levels recover overnight; "Rand Water is already abstracting water at its set limits from the Integrated Vaal River System and is not able to supply any more water"; peak demand close to, and occasionally exceeding, the available supply.
src-2f269fd60c70a86fRand Water's statement: its storage dropped from nearly 70% to below 40% after 19 January 2025; Johannesburg's consumption reached 1 743 Ml/d by 3 February, above its temporary allocation of 1 528 Ml/d and permanent allocation of 1 356 Ml/d; customers called on to cut consumption "to avoid system collapse".
src-b370602d86bc27a3Level 2 restrictions in high-use areas, controlled throttling of supply overnight, and a temporary abstraction licence giving Rand Water an additional 200 million cubic metres a year until June 2026; Rand Water's 7 February statement that Johannesburg and Tshwane had "exceeded the allocated volumes"; parts of Johannesburg without water for up to 25 days; Johannesburg consuming 1,657 Ml/d in the week of 16 February against 1,500 Ml/d under the temporary licence and 1,350 Ml/d under the permanent one.
src-f6f78c7025d53fe8A bulk pipe that burst for the fourth time in two years left the Northcliff reservoir and tower dry and parts of Northcliff without water for nearly three days in August 2025; "Johannesburg Water reports that 46.2% of supplied water is non-revenue, with physical losses from leaks and bursts accounting for about 24%"; the utility receives about 100 reported leaks a day.
src-9d5ab9122ccdaddbIstanbul's utility İSKİ reported its water loss and leakage rate fell from 22.31% in 2019 to 18.63% at the end of 2024, giving the full annual series; cited for the comparison in the lesson.