Permanent project revision
Revision 2026-08-20-claim-baseline · effective 2026-07-26
Superseded. A later revision exists: 2026-08-21-source-dates →
Created the first structured Evidence Passport with 6 claims and 7 source dossiers.
sha256:c9ce18d41062b10ba3692c30ce7dc96781280a45b92bd937163c9cc73fe9c4be
add /evidencePassport — Added claim-level evidence mapping and source dossiers.add /revisionHistory — Established a permanent, hash-addressed baseline revision.The text below is copied verbatim from the published record. Each claim names the source dossiers that carry it; caveats stay attached to the claim they qualify.
clm-c6012866d6f95808
quantitative
NECTEC, Thailand's national electronics research centre, built the Traffy Fondue platform in 2017; the Bangkok Metropolitan Administration launched it citywide on 31 May 2022, days after Chadchart Sittipunt won the governorship
clm-31a61eba096e0c6a
quantitative
Geotagged reports go to the responsible district office, their status is public, and since 2024 an AI layer classifies them
clm-c0f13ef64bb5cf32
descriptive
City councillors have warned that tickets get closed to protect departmental scores, and reports needing agencies outside the BMA stall
clm-761dd03b15fdf15e
quantitative
1,229,503 reports received and 1,000,113 resolved (81%) as of 4 March 2026, on the city's own figures; the city says routine cases now close in one to three days
clm-17d5ffc08c2ce889
quantitative
At the April 2024 council session the split was 79% resolved, 17% forwarded to agencies outside the BMA and 2% still pending inside BMA departments
clm-ab1aa81048ff3f49
descriptive
A closed ticket records that an office responded, not that the problem stayed fixed
This layer records what is known about each source, what is still missing, and the exact snapshot this page is rendering. A missing date, archive or hash stays visible as missing.
Awaiting operator and domain-expert review; publication of this revision implies neither.
sha256:c9ce18d41062b10ba3692c30ce7dc96781280a45b92bd937163c9cc73fe9c4be
src-36c0fb15d18d16e1Peer-reviewed. Gives the Bangkok launch date of 31 May 2022 and more than 1,700 reports on day one, describes the workflow engine that pushes each case to the responsible agency, and the AI engine that sorts reports into 24 predefined categories. Its own volume figures stop at October 2022, so it does not carry the impact numbers used here.
src-7d6d102855af2586The city's own PR channel and source of the current volumes: 1,229,503 reports, 1,000,113 resolved (81%), 81% satisfaction among resolved cases, and the claim that common problems close within one to three days.
src-99b6450e054b4d48Official council record and the entry's counterweight: 563,292 reports, 444,223 resolved (79%), 96,811 (17%) forwarded outside the BMA, 10,397 (2%) pending; a councillor's concerns about false complaints, repeat reports caused by slow fixes, and cases closed to protect departmental performance scores.
src-c92d94d6f1207224Thai primary source from the builder. Dates the platform's development to 2017, describes its AI, big-data and chatbot components, and the September 2019 Interior Ministry agreement to roll it out nationwide, establishing that NECTEC built it well before the BMA adopted it.
src-236f42bc9f15a7ffConfirms the AI layer is deployed rather than a research claim: it summarises reports, classifies the problem type from text and images, prioritises, and identifies the responsible agency, cutting reporting from five steps to three. Also notes the platform is used by more than 15,000 Thai organisations beyond Bangkok.
src-f822077f2acb76e0Independent press counterweight: the platform performs on problems inside a single district's authority but slows when several agencies are involved, and quick responses do not always produce lasting fixes. Site blocks automated fetching; content confirmed via search and used only qualitatively.
src-75673d487b7c3f4aShows the city publishes Traffy Fondue complaint statistics as an open dataset, supporting the public-visibility claim.