1001 Smart Cities
🏛️ Governance
🇨🇳 Tianjin

Jinxinban Government Services Super-App

Tianjin launched its official mobile government-services platform, Jinxinban ('津心办'), on 26 December 2019, jointly run by the Tianjin Municipal Cyberspace Affairs Office and the Municipal Big Data Management Center. It bundles municipal, district and street/town-level services — social insurance, housing fund, transit, certificates, appointments — into a single login across three channels: its own app plus Alipay and WeChat mini-programs, under a 'one number, one login, one network' design. Registered users passed 10 million by May 2021, and the platform had grown to more than 22 million registered users by late 2025, when it won a national 'handheld government services' recognition. Usage figures are the operator's own reporting.

Live 📅 since 2019

🤖 AI-generated summary of the sources below — how this works · 🔎 Last verified

🏛️ GovernanceDigital government
Scale🏙️ City-wide

📖 Terms in this entry: Civic participation platform · Digital identity · Open data

Sources

↗ Cyberspace Administration of China: Jinxinban passes 10 million registered usersNational-government outlet confirming the 10-million registered-user milestone reached by May 2021.
↗ China Government Network (gov.cn): Tianjin 'Jinxinban' 2.0 launchesState Council portal confirming the 26 Dec 2019 original launch and the December 2020 2.0 upgrade.
↗ Tianjin Big Data Management Center: Jinxinban overview pageConfirmed to exist and cover the platform (operator agencies, service-item counts, three channels) via search results; direct fetch returned 403.
↗ Tianjin Big Data Management Center: Jinxinban wins 2025 national recognitionConfirmed via search to report registered users exceeding 22 million by late 2025 and the 'handheld government services' award; direct fetch returned 503.

This overview was generated with AI from the public sources listed above and checked against them before publication. It has not had a complete human fact-check — treat it as a starting point and follow the sources.

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Compare this project

🇨🇳 Suihaoban Digital Government Super-App · Guangzhou Sister Chinese super-apps under the same 'one-network' policy, both measuring success in registered-user counts, not completed transactions. 🇮🇳 Mumbai One Integrated Ticketing App · Mumbai Both bundle municipal services under one login across multiple operators — Tianjin's across three channels, Mumbai's across eleven. 🇨🇳 Tianjin City Brain · Tianjin Another verified project from Tianjin.

Explore the wider context

🗺️ Your City's Problem Map Is Really a Map of Who Complains🪪 Digital government guide🏙️ Tianjin city profile🏛️ Governance projects
📎 Cite this project

1001 Smart Cities (2026). “Jinxinban Government Services Super-App” — Tianjin, China. The Smart City Atlas. https://1001smartcities.org/projects/tianjin-jinxinban-egov/ (last verified 2026-08-02). Data: CC BY 4.0.

The underlying data is free to reuse with attribution — see the open data page.

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