Customised Bus: Routes Crowdfunded by Riders

🤖 AI-generated summary of the sources below · 🔎 Last verified

This overview was generated with AI from the public sources listed below and checked against them before publication. It has not had a complete human fact-check — treat it as a starting point and follow the sources.

How this atlas is made · What “last verified” means

Nanjing's bus group lets riders propose a line rather than request a stop. A passenger enters origin, destination and departure time in the Youdian Chuxing app or WeChat mini-programme; the back end clusters similar requests into a candidate alignment, then a WeChat group of those riders negotiates the details before pre-selling tickets. Only when at least sixty people have joined the group buy and paid does the operator survey the route. Four modes have grown out of it — commuting, corporate, university and tourism — and lines are reviewed weekly, with those below an occupancy threshold withdrawn. Fares start at 3 yuan for 10 km, rising 1 yuan per additional 5 km, with 1–2 yuan more for a guaranteed seat.

Live 📅 since 2015

📊 Impact

By May 2023 Nanjing ran 350 customised routes carrying about 12,000 riders a day; by late 2024 the transport bureau reported 366 routes, 650,000 registered platform users and about 14 million yuan of annual revenue. Nearly 200 of the routes are commissioned by individual employers.

🎓 Lesson

Divide the numbers before quoting the superlative. Around 12,000 daily riders spread over 350 routes is roughly thirty-four people per route per day — a rounding error next to a metro network carrying millions, and a reminder that demand-responsive transit does its work in the gaps rather than at scale. The paid sixty-rider threshold is the transferable idea: it filters stated interest from revealed demand before a bus is committed.

Sources

↗ Nanjing Daily / Zijinshan News via China Jiangsu (media)13 May 2023. 『截至目前,南京已有350条定制公交线路,数量位居全国首位,日均客流量约1.2万人次』; first route 『自2015年9月开通首条定制公交线路以来』; the mechanism 『通过"社群拼团"的方式,把线路的主导权交给乘客』 and the threshold 『当参与"拼团"并完成实际付款的人数达到60以上时,工作人员才会开展线路调查工作』; weekly review and withdrawal of under-occupied lines; the fare table; 『专门为企业定制的公交线路达到近200条』. The 'first nationally' ranking is the bus group's own claim and is left attributed.
↗ Nanjing Municipal Transport Bureau, reply to CPPCC proposal No. 0580 (official)20 Nov 2024. 『定制公交项目目前共有线路366条,平台注册人数65万,年创收达1400万元』. Same reply confirms all city buses feed live position and ETA into the My Nanjing and Nanjing Bus Online apps and that intelligent dispatch, passenger-flow analysis and smart rostering are in general use — context, not part of this entry.
📎 Cite this project

1001 Smart Cities (2026). “Customised Bus: Routes Crowdfunded by Riders” — Nanjing, China. The Smart City Atlas. https://1001smartcities.org/projects/nanjing-customised-bus/ (last verified 2026-08-06). Data: CC BY 4.0.

The underlying data is free to reuse with attribution — see the open data page.

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