Sitpass: the metropolitan fare system that checks your face at the depot

🤖 AI-generated summary of the sources below · 🔎 Last verified

This overview was generated with AI from the public sources listed below and checked against them before publication. It has not had a complete human fact-check — treat it as a starting point and follow the sources.

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The RMTC, the bus network shared by Goiânia and its metropolitan neighbours, switched to a new Sitpass electronic ticketing platform on 23 January 2021, an investment the RedeMob consortium of concessionaires put at about R$16 million; the roughly 1.6 million cards already in circulation kept working. Facial biometrics started with elderly free-travel cardholders: an on-board camera photographs the passenger at boarding, the image is held in the validator and uploaded when the bus reaches the depot, and only then is it compared with the photo on the cardholder's record, with mismatches sent for human inspection. Because validators are online, a lost or stolen card is blocked at once instead of taking up to three working days. The platform is what made the Bilhete Único possible from 2 April 2022 — one fare of R$4.30 buys up to four transfers within two and a half hours, with no obligation to pass through a terminal. Governance sits above the city: the network is managed by the Companhia Metropolitana de Transportes Coletivos (CMTC) and operated by the RedeMob concessionaires.

Live 📅 since 2021
Evidence🏛️ Officialgrades the sourcing — this entry states no impact figure
what does this mean?The strongest source is the operator's or the city's own reporting — an official report, dataset or press release. It grades who did the looking — not how well the project went. All four grades →
Scale🗺️ Regional
Cost≈R$16M (2021 ticketing upgrade, consortium-funded)

🎓 Lesson

The biometric check is retrospective rather than a gate — a mismatch is discovered after the trip and then reviewed by a person — so it deters reuse of somebody else's free-travel card without ever stopping a boarding. Meanwhile the most modern payment channel was the first to go: on 14 July 2025 the RMTC withdrew NFC payment by phone and smartwatch, in use since December 2021, citing the risk of virtual cards that need no physical authentication, and published no figures on actual fraud. Physical contactless bank cards and Sitpass cards were unaffected.

Sources

↗ CMTC — Sistema RMTC terá nova bilhetagem eletrônica20/01/2021, metropolitan authority's own site — launch date 23/01/2021, ≈R$16M invested by RedeMob, facial biometrics starting with elderly passengers, on-board recharge, immediate blocking versus the previous three working days; describes CMTC's role as manager of the RMTC
↗ Blog RMTC Goiânia — Começa implantação de novo modelo de bilhetagem Sitpass20/01/2021, operator blog — the load-bearing detail on how the face check works: photo captured at boarding, stored in the validator, downloaded to the server at the garage, then cross-referenced with the registered photo; divergences go to visual inspection. Also ~500,000 daily users and 1.6 million cards remaining valid
↗ RMTC — Bilhete Único (official rules page)Official rules: in force from 02/04/2022, up to 4 integrations within 2h30 after the first boarding, first use charged at R$4.30 and integrated trips free
↗ O Hoje — Pagamento por aproximação com celular é suspenso no transporte coletivo de Goiânia25/07/2025 — NFC payment by phone and smartwatch suspended from 14/07/2025 on security grounds; in use since December 2021; RMTC did not detail whether concrete fraud cases occurred; physical contactless cards, Bilhete Único and Sitpass cards remain
↗ Diário do Transporte — RMTC de Goiânia (GO) orienta passageiros sobre o uso do Bilhete Único10/04/2022, independent trade press — confirms the Bilhete Único start date and the April 2022 information campaign across Goiânia and the metropolitan region
📎 Cite this project

1001 Smart Cities (2026). “Sitpass: the metropolitan fare system that checks your face at the depot” — Goiânia, Brazil. The Smart City Atlas. https://1001smartcities.org/projects/goiania-rmtc-sitpass-ticketing/ (last verified 2026-08-10). Data: CC BY 4.0.

The underlying data is free to reuse with attribution — see the open data page.

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