📉

Why do cities install sensors and then ignore them?

The measurement worked. Nothing followed it. — 15 documented cases in this atlas, each linked to its sources.

The test: Did the instrument do its job, and fail because nobody was obliged to act on what it said?

This is the most common way a smart-city project disappoints, and the least visible from the control room: the sensors report, the dashboard updates, and no lever is attached to the other end. Chicago heard the gunshots and its own Inspector General could not say what the police response produced. Los Angeles ran crime forecasting for nine years and its own watchdog still could not measure what it changed. Miami-Dade lowered the temperature at which a heat alert fires, and then the state removed the county's power to attach any obligation to that alert. In each case the technology is not the thing that failed.

Two labels, kept apart. 2 of these are recorded as failed — stopped, cancelled, or demonstrably not doing what it was built to do — and 13 as scaled back, which mostly means a service that still runs but delivered materially less than promised. An entry earns either label only where a named source says so.

✔ Every published entry is checked against the public sources it cites before publication.

The 15 documented cases

🇺🇸 Los Angeles Operation LASER & PredPol — Predictive Policing Failed · 2011–2020 🇦🇷 Buenos Aires BA Elige: Buenos Aires's Online Participatory Budget Scaled back · 2017–2019 🇳🇱 Eindhoven Stratumseind Living Lab — Adaptive Nightlife Lighting Scaled back · since 2014 🇺🇸 Los Angeles ShakeAlertLA — the City's Earthquake Warning App Scaled back · 2018–2020 🇧🇷 Porto Alegre Orçamento Participativo — the Origin of Participatory Budgeting Scaled back · since 1989 🇺🇸 Chicago ShotSpotter Acoustic Gunshot Detection Failed · 2012–2024 🇺🇸 Boston Street Bump Road Defect App Scaled back · 2011–2014 🇫🇮 Helsinki Ilmastovahti — Helsinki Climate Watch Scaled back · since 2019 🇵🇹 Lisbon Orçamento Participativo de Lisboa (Lisbon Participatory Budget) Scaled back · 2008–2021 🇺🇸 Los Angeles CleanStat Street Cleanliness Index Scaled back · since 2016 🇨🇦 Vancouver Energize Vancouver: Building GHG and Energy Limits Bylaw Scaled back · since 2022 🇺🇸 Washington D.C. DC 311 and the Open311 API It Started Scaled back · since 2000 🇮🇳 Bengaluru Lakes Monitoring System and the Kere Mitra Volunteers Scaled back · since 2023 🇺🇸 Miami Miami-Dade's Chief Heat Officer and Extreme Heat Action Plan Scaled back · 2021–2025 🇧🇷 Goiânia Goiânia's open-data portal: one clean licence, twenty-nine datasets, frozen since 2020 Scaled back · since 2018

The other five patterns

The whole record

Every entry in the atlas that failed or was scaled back, all six patterns in one place, with the arithmetic behind the share: smart city project failures.

✉️ Get the next source-checked smart-city project in your inbox

One short email a week: the Landmark, one Insight, the new cities. No spam, one-click unsubscribe. About the newsletter · RSS