C4 Command Centre & the 123 Emergency Line

🤖 AI-generated summary · ◆ 1 sourced claim · 🔎 Last verified

This overview was generated with AI from the public sources listed below and checked against them before publication. It has not had a complete human fact-check — treat it as a starting point and follow the sources.

1 sourced claim on this page, none individually verified yet — turn on “Sources in the text” to see each one.

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✎ Updated 20 Aug 2026 Record revised. What changed →

The city says it watches about 13,000 feeds. Auditors keep finding its own cameras dark: 1,367 of the 5,824 the district owns were out of service in May 2026.

Evidence📊 Independent
what does this mean?The strongest source is an independent non-academic evaluation: an audit office, a government or EU review, or an NGO. It grades who did the looking — not how well the project went. All four grades →
Scale🏙️ City-wide
Cost≈COP 108,000M across ten camera-maintenance contracts, 2021-2023 (Contraloría)
FundingBogotá district budget (Secretaría Distrital de Seguridad, Convivencia y Justicia)

Part of 1001 Smart Cities — 1,167 documented projects · 🏙️ 12 more in Bogotá · 🛡️ Safety & security guide · 📡 Data & IoT projects

Bogotá's district security secretariat runs the C4 command centre, which moved into its purpose-built site off Calle 20 in 2016 and houses the 123 emergency line that merged the city's separate police, fire, health and traffic numbers back in May 2007. The city says it now watches about 13,000 public and private feeds from the C4 and ten control rooms inside police stations, and has added licence-plate recognition and BriefCam analytics that it says compress hours of recording into minutes. It does not publish how many of those feeds it owns — the district's own fleet stood at 5,824 cameras in 2026. Auditors keep finding that fleet dark: 1,367 of those cameras were out of service in May 2026, and the Contraloría found roughly 45% down under the 2021-2023 maintenance contracts.

Live 📅 since 2016 🤖 Uses AI

📊 Impact

1,367 of 5,824 district-owned cameras (23.5%) were out of service in May 2026, per a right-of-petition response released by councillor Diana Diago — worst in Los Mártires (35.9%) and Santa Fe (32.9%). The Contraloría de Bogotá earlier found about 45% of the same 5,824 cameras out of service under the 2021-2023 maintenance contracts, and set fiscal findings of COP 5,379M for duplicate payments and charges for maintaining cameras that were already dead.

🎓 Lesson

Integration is cheaper to announce than maintenance is to perform. Bogotá added 1,676 feeds in two years while roughly a quarter of the cameras it already owned sat dark, and no published evaluation — academic, audit or police — says whether any of it moves crime, clearance rates or response times.

Sources

↗ Secretaría Distrital de Seguridad (operator)Operator's C4 / Línea 123 programme page. Automated fetches returned 503; page existence and content confirmed via search results.
↗ Alcaldía de Bogotá — 13,000 cameras (5 Mar 2026)Dated operator figure: "cerca de 13.000 cámaras integradas de entidades públicas y privadas"; 310 multisensor cameras in 2025 and 291 planned for 2026; 1,676 feeds integrated over two years; 1,200 traffic cameras connected; names BriefCam ("analizar en minutos horas de grabación") and an LPR system; ten control rooms in police stations. No public/private split given.
↗ Alcaldía de Bogotá — private camera registration (8 Mar 2026)How private feeds join: owners register at argos.scj.gov.co; cameras must be colour, 2MP minimum and pointed at public space. Repeats the ~13,000 total and the ten control rooms.
↗ Alcaldía de Bogotá — new C4 opens (10 May 2016)Dates the current C4: first stage inaugurated at Calle 20 No 68 A 06, with the emergency line already running there for three weeks. Confirms Línea 123 as one of seven agencies inside the centre. City had 570 cameras then, only 300 working.
↗ Secretaría Distrital de Seguridad — 123 line turns 17 (May 2024)Dates NUSE 123 to May 2007, when 50 operators replaced the separate 112 (police), 119 (fire), 125 (health) and 127 (traffic) numbers.
Show 5 more sourcesShow fewer
↗ Contraloría de Bogotá — maintenance findings (Dec 2024)District audit office: COP 5,379M in fiscal findings on 2021-2023 contracts covering 5,824 cameras, ~45% out of service; duplicate service tickets and payment for maintaining out-of-service cameras. Site returned 503 to automated fetches; figures corroborated by Infobae (2 Dec 2024) and Blu Radio.
↗ Infobae — cameras out of service by locality (11 May 2026) archived copyMost recent dated figure: 1,367 of 5,824 cameras (23.47%) non-operational, from a right-of-petition response released by councillor Diana Diago. Kennedy 154, Ciudad Bolívar 151, Los Mártires 35.9% of its fleet.
↗ Personería de Bogotá on TransMilenio feeds (Apr 2022)Published 15 April 2022Oversight finding: none of the 28,017 bus cameras connected to the command centre, only 25 of 140 trunk stations connected, no cameras at any of the 9 portals, and 186 health-unit cameras not connected to the C4.
↗ Alcaldía de Bogotá — facial recognition claim (22 Aug 2024)City page claiming "se logra obtener un reconocimiento facial de las personas que se encuentren cometiendo hechos delictivos" across 5,000 cameras. Kept as a record of the claim; the entry does not repeat it, as later city material describes LPR and BriefCam but not facial recognition.
↗ Fundación Karisma — Cámaras indiscretas FAQPublished 3 February 2018 · updated 16 June 2022The other direction: documents 24 facial-recognition cameras installed in TransMilenio stations (a TransMilenio deployment, not the C4's) and states of their current fate "No sabemos… no se ha dicho nada en concreto". Published 2018, updated June 2022.

📅 How old is the evidence?

Two clocks, kept apart: when this entry’s sources were published, and what has happened to its record in the atlas. Documented span: since 2016. 7 of 10 sources carry a publication date, from 10 May 2016 to 11 May 2026.

When the sources were published

  1. Alcaldía Mayor de Bogotá · city governmentAlcaldía de Bogotá — new C4 opens (10 May 2016)
  2. Fundación Karisma · ngoFundación Karisma — Cámaras indiscretas FAQ · updated 16 June 2022
  3. Colombia.com · pressPersonería de Bogotá on TransMilenio feeds (Apr 2022)
  4. Alcaldía Mayor de Bogotá · city governmentAlcaldía de Bogotá — facial recognition claim (22 Aug 2024)
  5. Alcaldía Mayor de Bogotá · city governmentAlcaldía de Bogotá — 13,000 cameras (5 Mar 2026)
  6. Alcaldía Mayor de Bogotá · city governmentAlcaldía de Bogotá — private camera registration (8 Mar 2026)
  7. Infobae · pressInfobae — cameras out of service by locality (11 May 2026)

Every source, with links ↑

What happened to this record

  1. Sources last read
  2. Record revised
  3. Entered the record

Every revision, permanent →

Show your work What this page rests on and what it can’t tell you · all 1 claims with their sources · the forensic record

Evidence Passport · public beta 1 addressable claim, 10 source dossiers, one permanent baseline. The passport is unreviewed — an AI-assisted structural migration, not a human or expert endorsement. Every revision keeps a permanent copy under revision history.

Inspect the claims, one by one — verbatim text, sources and caveats for all 1

The text below is copied verbatim from the published record. Each claim names the source dossiers that carry it; caveats stay attached to the claim they qualify.

Claim 1 clm-4725d34e24866395 quantitative
1,367 of 5,824 district-owned cameras (23.5%) were out of service in May 2026, per a right-of-petition response released by councillor Diana Diago
Published field
impact · verbatim
Mapping
mapped · no interpretation or interpolation added by this passport
What the mapping says
Infobae published the locality-level breakdown of out-of-service cameras, worst in Los Mártires (35.9%) and Santa Fe (32.9%).
Caveat
The entry notes no published evaluation — academic, audit or police — says whether any of it moves crime, clearance rates or response times.

Sources carrying this claim

  1. Infobae — cameras out of service by locality (11 May 2026)
Forensic record — source dossiers, gaps, hashes and the exact revision this page renders

This layer records what is known about each source, what is still missing, and the exact snapshot this page is rendering. A missing date, archive or hash stays visible as missing.

unreviewed Revision 2026-08-20-source-dates-2 effective 2026-07-26 · created 2026-08-20

Awaiting operator and domain-expert review; publication of this revision implies neither.

sha256:fc58b4d7ace54fd001b270878a8bb7dbed0918988549dd337b88eadaa3886451
1
of 1 claims mapped
10
source dossiers
7
publication dates recorded
0
archives linked
0
exact locators
0
content captures hashed

Governance facts carried by the record

Operator
Secretaría Distrital de Seguridad, Convivencia y Justicia (SDSCJ)
Actor types
city-government
Funding model
public
Funding description
Bogotá district budget (Secretaría Distrital de Seguridad, Convivencia y Justicia)
Cost
≈COP 108,000M across ten camera-maintenance contracts, 2021-2023 (Contraloría)
Ownership
Not recorded
Decision rights
Not recorded
Exit conditions
Not recorded

10 source dossiers

Secretaría Distrital de Seguridad (operator) scj.gov.co · background

Open original source ↗

Stable source ID
src-beffc6d480c9ef45
Publisher
Name not classified · scj.gov.co
Type / language
web-page · language not classified
Published
Not recorded
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-07-26
Dossier created
2026-08-20
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Operator's C4 / Línea 123 programme page. Automated fetches returned 503; page existence and content confirmed via search results.

Descriptive only — not page/paragraph exact
Claims linked
Background source; no baseline claim points here
Alcaldía de Bogotá — 13,000 cameras (5 Mar 2026) bogota.gov.co · background

Open original source ↗

Stable source ID
src-bd2824c6973b350d
Publisher
Name not classified · bogota.gov.co
Type / language
web-page · language not classified
Published
2026-03-05
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-07-26
Dossier created
2026-08-20
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Dated operator figure: "cerca de 13.000 cámaras integradas de entidades públicas y privadas"; 310 multisensor cameras in 2025 and 291 planned for 2026; 1,676 feeds integrated over two years; 1,200 traffic cameras connected; names BriefCam ("analizar en minutos horas de grabación") and an LPR system; ten control rooms in police stations. No public/private split given.

Descriptive only — not page/paragraph exact
Claims linked
Background source; no baseline claim points here
Alcaldía de Bogotá — private camera registration (8 Mar 2026) bogota.gov.co · background

Open original source ↗

Stable source ID
src-de058f9716cb7b5c
Publisher
Name not classified · bogota.gov.co
Type / language
web-page · language not classified
Published
2026-03-08
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-07-26
Dossier created
2026-08-20
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

How private feeds join: owners register at argos.scj.gov.co; cameras must be colour, 2MP minimum and pointed at public space. Repeats the ~13,000 total and the ten control rooms.

Descriptive only — not page/paragraph exact
Claims linked
Background source; no baseline claim points here
Alcaldía de Bogotá — new C4 opens (10 May 2016) bogota.gov.co · background

Open original source ↗

Stable source ID
src-54095f0a877b7309
Publisher
Name not classified · bogota.gov.co
Type / language
web-page · language not classified
Published
2016-05-10
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-07-26
Dossier created
2026-08-20
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Dates the current C4: first stage inaugurated at Calle 20 No 68 A 06, with the emergency line already running there for three weeks. Confirms Línea 123 as one of seven agencies inside the centre. City had 570 cameras then, only 300 working.

Descriptive only — not page/paragraph exact
Claims linked
Background source; no baseline claim points here
Secretaría Distrital de Seguridad — 123 line turns 17 (May 2024) scj.gov.co · background

Open original source ↗

Stable source ID
src-ac4e3d14ab477d23
Publisher
Name not classified · scj.gov.co
Type / language
web-page · language not classified
Published
Not recorded
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-07-26
Dossier created
2026-08-20
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Dates NUSE 123 to May 2007, when 50 operators replaced the separate 112 (police), 119 (fire), 125 (health) and 127 (traffic) numbers.

Descriptive only — not page/paragraph exact
Claims linked
Background source; no baseline claim points here
Contraloría de Bogotá — maintenance findings (Dec 2024) contraloriabogota.gov.co · background

Open original source ↗

Stable source ID
src-ad4580d413888415
Publisher
Name not classified · contraloriabogota.gov.co
Type / language
web-page · language not classified
Published
Not recorded
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-07-26
Dossier created
2026-08-20
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

District audit office: COP 5,379M in fiscal findings on 2021-2023 contracts covering 5,824 cameras, ~45% out of service; duplicate service tickets and payment for maintaining out-of-service cameras. Site returned 503 to automated fetches; figures corroborated by Infobae (2 Dec 2024) and Blu Radio.

Descriptive only — not page/paragraph exact
Claims linked
Background source; no baseline claim points here
Infobae — cameras out of service by locality (11 May 2026) infobae.com · 1 linked claim

Open original source ↗

Stable source ID
src-3d6ad78c68337454
Publisher
Name not classified · infobae.com
Type / language
web-page · language not classified
Published
2026-05-11
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-07-26
Dossier created
2026-08-20
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Most recent dated figure: 1,367 of 5,824 cameras (23.47%) non-operational, from a right-of-petition response released by councillor Diana Diago. Kennedy 154, Ciudad Bolívar 151, Los Mártires 35.9% of its fleet.

Descriptive only — not page/paragraph exact
Personería de Bogotá on TransMilenio feeds (Apr 2022) colombia.com · background

Open original source ↗

Stable source ID
src-f5bdc1183bc627c2
Publisher
Name not classified · colombia.com
Type / language
web-page · language not classified
Published
2022-04-15
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-07-26
Dossier created
2026-08-20
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

Oversight finding: none of the 28,017 bus cameras connected to the command centre, only 25 of 140 trunk stations connected, no cameras at any of the 9 portals, and 186 health-unit cameras not connected to the C4.

Descriptive only — not page/paragraph exact
Claims linked
Background source; no baseline claim points here
Alcaldía de Bogotá — facial recognition claim (22 Aug 2024) bogota.gov.co · background

Open original source ↗

Stable source ID
src-3c121cf3acf3bd14
Publisher
Name not classified · bogota.gov.co
Type / language
web-page · language not classified
Published
2024-08-22
Updated
Not recorded
Source last checked
No source-level check date
Record last verified
2026-07-26
Dossier created
2026-08-20
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

City page claiming "se logra obtener un reconocimiento facial de las personas que se encuentren cometiendo hechos delictivos" across 5,000 cameras. Kept as a record of the claim; the entry does not repeat it, as later city material describes LPR and BriefCam but not facial recognition.

Descriptive only — not page/paragraph exact
Claims linked
Background source; no baseline claim points here
Fundación Karisma — Cámaras indiscretas FAQ blog.karisma.org.co · background

Open original source ↗

Stable source ID
src-8e53e16351dde0eb
Publisher
Name not classified · blog.karisma.org.co
Type / language
web-page · language not classified
Published
2018-02-03
Updated
2022-06-16
Source last checked
No source-level check date
Record last verified
2026-07-26
Dossier created
2026-08-20
Retrieved copy
No local capture recorded
Archive
No archived copy linked
Content hash
No captured content hash
Locator
Open the recorded source note

The other direction: documents 24 facial-recognition cameras installed in TransMilenio stations (a TransMilenio deployment, not the C4's) and states of their current fate "No sabemos… no se ha dicho nada en concreto". Published 2018, updated June 2022.

Descriptive only — not page/paragraph exact
Claims linked
Background source; no baseline claim points here
Known limits of this passport
  • Publisher names and source languages have not yet been classified; domains are recorded without guessing.
  • Existing source notes are descriptive locators, not page- or paragraph-exact citations.
  • A missing archive, publication date or content hash is shown as null rather than inferred.
  • The project-level evidence grade ranks the strongest source in the entry; it is not a truth score for every claim.
📎 Cite this project

1001 Smart Cities (2026). “C4 Command Centre & the 123 Emergency Line” — Bogotá, Colombia. The Smart City Atlas. https://1001smartcities.org/projects/bogota-c4-command/ (last verified 2026-07-26). Data: CC BY 4.0.

The underlying data is free to reuse with attribution — see the open data page.

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