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  "id": "houston-water-smart-metering",
  "title": "Houston Water's Decade-Long Smart Meter Replacement",
  "canonicalUrl": "https://1001smartcities.org/projects/houston-water-smart-metering/"
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   "id": "2026-11-04-evidence-baseline",
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     "summary": "Added claim-level evidence mapping and source dossiers."
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     "outcome": "ongoing",
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     "timeline": {
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      "ended": null
     }
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    "governance": {
     "operator": "Houston Public Works (Houston Water)",
     "actorTypes": [
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     "fundingDescription": null,
     "cost": "$8.5M for the 2025 pilot phase (25,000 meters)",
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     "decisionRights": null,
     "exitConditions": null
    },
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      "text": "Houston Public Works began replacing the remote-read sensors on the city's roughly 480,000 water meters in 2021, aiming to finish within a decade",
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      "text": "by December 2023 only 78,905–85,000 had actually been swapped",
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      "text": "meaning some customers were being billed on estimates rather than real readings",
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      "text": "After a multi-year local-news investigation ('DRAINED') into unexplained bill spikes",
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      "text": "City Council approved an $8.5 million pilot in August 2025 to install 25,000 smart meters",
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      "field": "snippet",
      "text": "testing installation logistics across every council district ahead of a wider rollout",
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      "text": "more than 240K meters still lacked updated remote-reading devices",
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      "text": "More than 125,000 of the roughly 480,000-meter fleet's existing remote-read sensors had stopped transmitting by early 2024",
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      "text": "the city moved single-family customers to set-usage bills from April 2024",
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      "caveat": "These are the utility's own figures to its council committee; no independent audit of billing accuracy was found.",
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      "text": "The push also put the wrong meters on hundreds of homes; the city is crediting 637 affected customers",
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      "id": "src-78e95f515696d86e",
      "title": "Click2Houston — Has the city upgraded water meter sensors in your neighborhood?",
      "url": "https://www.click2houston.com/news/local/2024/02/23/has-the-city-upgraded-water-meter-sensors-in-your-neighborhood/",
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      "title": "Click2Houston — Houston Public Works admits meter mix-up led to years of inaccurate water bills (6 May 2026)",
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       "value": "KPRC investigation: during the 2024 replacement push Public Works installed incompatible meter registers at hundreds of homes, causing inaccurate bills for years; the director traces it to a manufacturer shipping the wrong equipment in a large order at the end of 2022, and the city is calculating credits for the 637 affected customers.",
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     "Existing source notes are descriptive locators, not page- or paragraph-exact citations.",
     "A missing archive, publication date or content hash is shown as null rather than inferred.",
     "The project-level evidence grade ranks the strongest source in the entry; it is not a truth score for every claim."
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 ]
}
